CERTIFIED MEDICAL ASSISTANT LEAD

Comprehensive Community Health Centers Inc. • Glendale, CA

15d • $26 - $28 • Onsite

About The Position

The Lead assists the Office Manager in managing back office operations. Duties include: Monitoring patient flow, referral sources and covers back office employees during their breaks and lunches. Ensure an efficient and qualitative operation through effective planning, leading, controlling and organizing.

Requirements

• Active Medical Assistant certification required, such as CMA, CCMA, NCMA, RMA, or equivalent nationally recognized MA certification
• High School Graduate or GED
• Medical Assistant Certificate
• CPR Certified
• Bilingual in English and Spanish/Armenian/ Russian

Nice To Haves

• 1 year of experience preferred

Responsibilities

• Insure proper training of back office staff through development and implementation of training program that meets the scope of practice for medical assistants.
• Retrain staff as needed.
• Handles patient relations including listening to patient complaints for services.
• Interface with patients, vendors, referring physicians to resolve any issues concerning patient care.
• Insure proper maintenance of crash cart and other medications and supplies i.e. Oxygen, emergency kits etc. required for appropriate patient care. Responsible for insuring that expiration dates are properly tracked.
• Interview potential new hires for back office positions.
• Order and maintain the stock of in-house medications.
• Order and maintain Vaccine Supply. (per par level established for corresponding site)
• VFC/VFA tracking and reporting of state funded vaccines)
• Maintain websites i.e. Care 360 Insure staff is adequately trained in access and use of these websites.
• Ensure refrigerator logs and sterilization log are accurately maintained and current.
• Track calibration of equipment according to manufacturer’s suggested schedule.
• Assist Administration with any projects or protocol development as needed.
• Help facility prepare for Audits, Evaluations, Re-evaluations,
• Participate in the review of staff.
• Assist in handling, evaluating and solving daily problems and issues which may arise within the facility. (Including appropriate incident reporting processes when applicable)
• Assist with trouble shooting minor computer issues.
• Prepare Call Back list on daily basis.
• Help with ongoing Medical Assistant Performance Measures.
• Coordination of staff time off request.
• Assure providers have adequate support/coverage.
• Ensure that established workflows are being followed.
• Reports malfunctioning equipment to Office Manager.
• Ordering and tracking of medical supplies.

Benefits

• 100% employer-paid Medical, Dental & Vision coverage
• 100% employer-paid Life & Accidental Death & Dismemberment (AD&D) Insurance
• 401(k) with employer matching
• Paid Time Off Accrual
• 10 Paid Holidays
• a Wellness Day Off
• Flexible Spending Account (FSA)
• Fringe Marketplace Stipend
• Optional Supplemental Insurance
• Participation in CCHC's company-wide Profit Sharing Program (eligible employees)
• Professional development and opportunities for internal growth and advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED