Certified Medical Assistant - Infusion/Oncology, Martha's Vineyard Hospital

Mass General Brigham•Oak Bluffs, MA

2d•$24 - $50•Onsite

About The Position

The primary purpose of your job is to assist with the delivery of patient care in accordance with current applicable Federal, State and Local standards, guidelines, regulations and established procedures as may be directed by the Administrator, to assure the highest degree of quality care and safety be maintained. This role is for Martha's Vineyard Hospital, Inc. and is part of Mass General Brigham, a not-for-profit organization that supports patient care, research, teaching, and community service.

Requirements

High School Diploma or Equivalent required
Certified Medical Assistant - Data Conversion - Various Issuers required
Basic Life Support [BLS] - Generic - HR Only required
Medical Assistant experience in an ambulatory setting 0-1 year preferred and a minimum of 6 months employment in an ambulatory physician practice setting in the last 3 years, 0-1 years preferred.
Must possess the ability to make independent decisions when circumstances warrant such action in a timely fashion.
Must possess the ability to deal tactfully with staff, patients, family members, visitors, government agencies/personnel and the general public.
Must possess the willingness to work harmoniously with professional and non-professional personnel and the general public.
Must be able to read, write legibly, speak clearly, and understand the English language.

Responsibilities

Anticipate needs of patient visits to optimize provider time.
Complete patient forms as necessary for the department.
Manage incoming documents.
Fax and/or scan documents per office protocols.
Verify patients using two patient identifiers.
Proactively monitor provider schedules to ensure patients are seen in a timely and efficient manner, keeping patients and front desk staff alerted to delays.
Obtain necessary vital signs per department standard operating procedure (SOP).
Record visit intake information clearly and accurately per department SOP.
Review preventative health needs if applicable to department.
Place orders as needed depending on department workflow and SOP.
Review and update medication list, allergies, histories, smoking status, and social determinants of health as applicable to department.
Document information in EHR consistently and accurately in correct fields.
Prioritize delegated tasks based on patient care needs and office activities.
Inform patients of test results and/or relay recommendations based on the specific direction/instruction of the physician, provider, RN or LPN.
Thoroughly document all patient telephone conversations in real time and accurately relay patient questions/requests to the provider.
Participate in team-based care and patient education initiatives to support the health and wellness of patients.
Assist providers with office-based procedures and prepare supplies and patient for the care they will be receiving.
Label and package specimens resulting from office-based procedures and store in the appropriate manner until transported to lab.
Clean and sterilize exam room and instruments using proper precaution per office protocol.
Administer and document immunizations ordered by providers, if applicable.
Ensure the integrity of vaccines as per regulatory guidelines and applicable policies and procedures prior to administering, if applicable.
Comply with all applicable inventory and reporting requirements for vaccines.
Review all expiration dates prior to vaccine administration.
Demonstrate understanding of appropriate immunization schedules for patient population, if applicable.
Perform other related clinical duties under the specific order of a provider, including but not limited to EKGs, vision exams, hearing exams, pulse oximetry, ear lavage, based on specific department protocols.
Maintain all safety and compliance logs as indicated and required by office protocol and regulatory requirements.
Recognize limitations and seek advice and direction from the physician, provider, supervisor, or other appropriate clinical staff member when needed.
Accept assignments for patient care within the scope of job and current standards of practice.
Perform administrative functions, including but not limited to scheduling appointments, confirming scheduled visits, managing scheduling work queues, managing in baskets messages, and scanning documents, as needed based on overall department staffing levels.
Place orders for appointments per the instructions of the physician or provider, paying close attention to scheduling guidelines, if applicable.
Process prescription refills appropriate per office protocol.
Stock patient rooms per department standards, keeping supply rooms organized and in compliance with regulatory standards.
Notify Practice Manager or follow department workflow when supplies are below par level.
Attend department huddles and meetings.
Communicate relevant information to team members as needed.