About The Position

The Certified Medical Assistant II provides general direct and indirect patient care in a clinical setting under the direct supervision of a physician. The role collaborates with the interdisciplinary care team to support practice operations and excellent patient care, and may work in clerical, administrative, or clinical capacities, including specialized tasks. Responsibilities include patient intake, maintaining medical records, administering screening tools, recording medical information and test results, interviewing patients, taking vital signs, collecting specimens, and administering medication under physician supervision. The assistant supports scheduled and walk-in visits, verifies and records clinical data, helps patients navigate the health care system and arrive on time for appointments, and assists with referrals to appropriate specialists. The position also involves greeting patients, scheduling appointments, assisting physicians with examinations, preparing laboratory samples, sanitizing and stocking examination rooms, and providing emotional support consistent with the patient’s plan of care. Other related duties may be assigned.

Requirements

  • High school diploma or equivalent.
  • National Certification CCMA from NHA, AAMA, NAHP, ARMA, AMT, AMCA, or NCCT; alternatively, a precertification agreement must be signed if certification is expired or will be received within 60 days of employment.
  • BLS upon hire.
  • At least 1 year of experience in health care services.
  • Excellent communication and written communication skills, work ethic, active listening, adaptability in a fast-paced environment, and professionalism.

Nice To Haves

  • Associate’s degree in Medical Care or a related field.
  • EPIC or similar EMR system experience.
  • Ability to work within computer systems.
  • Three or more years of experience in an outpatient or ambulatory setting.

Responsibilities

  • Handle patient intake, update medical records, and administer appropriate screening tools.
  • Record medical information and test results; conduct patient interviews; take and record vital signs; collect specimens; and administer medication under physician supervision.
  • Assist with walk-in and scheduled clinic visits, verifying and recording clinical data and adhering to quality standards.
  • Guide patients through the health care system and help them arrive at scheduled appointments on time.
  • Take vital signs to establish a baseline before examinations.
  • Assist physicians with clinical tasks during examinations.
  • Collect and prepare laboratory samples, instruct patients on sample collection, or draw blood.
  • Greet patients and schedule appointments.
  • Maintain medical records, including patient medical histories and vital signs in the computer system.
  • Clean and sanitize patient rooms and reorganize them between visits.
  • Prepare examination rooms by disinfecting equipment and stocking supplies.
  • Provide emotional support related to the patient’s clinical situation in accordance with the patient’s plan of care.
  • Assist with referrals to appropriate specialists for diagnosis or treatment.
  • Perform other related duties as assigned.

Benefits

  • Medical, dental, vision, and prescription coverage for team members working 22.5 hours per week or above.
  • Life and AD&D insurance.
  • Short-term and long-term disability, with options to supplement.
  • 403(b) retirement plan with employer match and additional non-elective contribution.
  • PTO and paid sick leave.
  • Tuition assistance, advancement, and academic advising.
  • Parental, adoption, and surrogacy leave.
  • Backup and on-site childcare.
  • Well-being rewards.
  • Employee Assistance Program (EAP).
  • Fertility benefits and Healthy Pregnancy Program.
  • Flexible spending and commuter accounts.
  • Pet, home and auto, identity theft, and legal insurance.
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