About The Position

The Certified Medical Assistant II provides general direct and indirect patient care in a clinical setting under the direct supervision of a physician. The role collaborates with the interdisciplinary care team to support practice operations and excellent patient care. The medical assistant serves as a patient advocate, helping patients navigate the care continuum to facilitate effective, quality care and timely service and improve patient satisfaction.

Requirements

  • High school diploma or equivalent.
  • 3–5 years of experience as a Certified Medical Assistant or in a relevant area.
  • National certification from an accredited Medical Assistant program.
  • National Certified Medical Assistant designation.
  • Basic Life Support (BLS) certification, with recertification every two years.

Nice To Haves

  • Associate's degree in Medical Care or a related field.

Responsibilities

  • Handles patient intake, updates medical records, and administers appropriate screening tools.
  • Documents correspondence, assessments, and care in patients' electronic medical records (EMR).
  • Assists with walk-in and scheduled clinic visits, verifies and records clinical data, and adheres to quality standards.
  • Monitors the environment for continual accreditation readiness and evaluates the practice schedule for changes or updates.
  • Applies knowledge of the certified medical assistant scope of practice, including holistic, patient-centered, and team-based care.
  • Guides patients through the health care system and helps them arrive at scheduled appointments on time.
  • Provides emotional support related to patients' clinical situations in accordance with their plans of care.
  • Assists with referrals to appropriate specialists for diagnosis or treatment.
  • Performs other related duties as assigned.

Benefits

  • Medical, dental, vision, and prescription coverage for team members working 22.5 hours per week or above.
  • Life and AD&D insurance.
  • Short-term and long-term disability, with options to supplement.
  • 403(b) retirement plan with employer match and an additional non-elective contribution.
  • PTO and paid sick leave.
  • Tuition assistance, advancement, and academic advising.
  • Parental, adoption, and surrogacy leave.
  • Backup and on-site childcare.
  • Well-Being Rewards.
  • Employee Assistance Program (EAP).
  • Fertility benefits and Healthy Pregnancy Program.
  • Flexible spending and commuter accounts.
  • Pet, home and auto, identity theft, and legal insurance.
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