Medical Assistant - Full-Time (Bridgewater, NJ)

PM Pediatrics • Bridgewater, NJ

3d

About The Position

The Medical Assistant supports departmental functions aligned with PM Pediatrics' mission, vision, and goals. In a pediatric urgent care setting, the role assists with primary patient care based on individual patient needs and within the assistant’s scope of practice under direct physician supervision. The Medical Assistant also provides clinical and administrative support for providers, patients, and office operations, and maintains effective working relationships with patients and families, physicians, employees, volunteers, and vendors.

Candidates must be willing to commute to sister offices in Bridgewater, North Brunswick, and Springfield as business needs require and at leadership’s request. The position calls for a professional, friendly, customer-focused demeanor and the ability to work in a fast-paced environment.

Requirements

• High school diploma or GED.
• Prior experience and/or education as a Medical Assistant.
• Knowledge of EKG placement and processing in children.
• Ability to obtain laboratory tests via nasal swab and venipuncture.
• Professional and friendly demeanor.
• Strong communication and organizational skills.
• Prior pediatric experience.
• Ability to multitask in a fast-paced environment.
• Comfort with computers and Microsoft Office Suite.
• Willingness to learn medical software.

Nice To Haves

• Venipuncture experience.
• Experience with medical records.

Responsibilities

• Provide clinical and administrative support for providers, patients, and office operations.
• Greet and register patients as they arrive.
• Obtain medical histories, vital signs, and patient intake information.
• Prepare patients for X-rays.
• Perform and document routine laboratory tests, such as throat and urine cultures.
• Irrigate and assist with wounds.
• Assist with laboratory quality control testing.
• Assist with patient care within the scope of practice as part of the patient care team.
• Keep exam rooms and front reception stocked with adequate supplies.
• Maintain order and cleanliness in the waiting room.
• Follow standard safety practices and precautions.
• Respond to patients in distress by notifying the medical team, including the nurse, urgent care technician, and physician.
• Follow policies and procedures, and report needed changes to the management team.
• Maintain patient confidentiality and protect patient care information.
• Take ownership of challenging requests and explore opportunities to add value to job accomplishments.
• Assist patients with complaints and take an active role in service recovery when needed.
• Perform other duties as needed, including applying splints and assisting the nurse and/or provider with medical procedures.
• Provide exceptional customer service.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED