About The Position

Responsible for providing general direct and indirect patient care in a clinical setting under the direct supervision of a physician. The Certified Medical Assistant collaborates with the interdisciplinary care team to support practice operations and deliver patient care, and may perform clerical, administrative, clinical, or specialized tasks. The role includes patient intake and record updates, clinical screening, gathering and documenting medical information and vital signs, collecting specimens, and administering medication under physician supervision. The assistant supports scheduled and walk-in visits, helps patients navigate the health care system, prepares and cleans examination rooms, schedules appointments, assists physicians during examinations, and provides emotional support consistent with the patient's plan of care. The position also assists with referrals and performs other related duties as assigned.

Requirements

  • High school diploma or equivalent.
  • National certification as a CCMA from NHA, AAMA, NAHP, ARMA, AMT, AMCA, or NCCT; alternatively, a precertification agreement must be signed if certification is expired or will be obtained within 60 days of employment.

Nice To Haves

  • Associate's degree in Medical Care or a related field.
  • One year of experience in health care services.
  • Two or more years of experience in an outpatient or ambulatory setting.
  • Excellent communication, work ethic, active listening, adaptability in a fast-paced environment, and professionalism.
  • BLS upon hire.
  • Experience with EPIC or a similar EMR system.
  • Ability to work within computer systems.

Responsibilities

  • Handle patient intake, update medical records, and administer appropriate screening tools.
  • Record medical information and test results; conduct patient interviews; take and record vital signs; collect specimens; and administer medication under physician supervision.
  • Assist with walk-in and scheduled clinic visits, verify and record clinical data, and adhere to quality standards.
  • Guide patients through the health care system and help them arrive at scheduled appointments on time.
  • Take vital signs before physician visits to establish a baseline for exams.
  • Work closely with physicians to assist with examinations and related clinical tasks.
  • Collect and prepare laboratory samples, instruct patients on sample collection, and draw blood as needed.
  • Greet patients and schedule appointments.
  • Maintain medical records, including patient histories and vital signs, in the computer system.
  • Clean, sanitize, and reorganize patient rooms between visits.
  • Prepare examination rooms by disinfecting equipment and stocking supplies.
  • Provide emotional support related to the patient's clinical situation in accordance with the patient's plan of care.
  • Assist with referrals to appropriate specialists for diagnosis or treatment.
  • Perform other related duties as assigned.

Benefits

  • Medical, dental, vision, and prescription coverage for team members working 22.5 hours per week or above.
  • Life and AD&D insurance.
  • Short-term and long-term disability, with options to supplement.
  • 403(b) retirement plan with employer match and additional non-elective contribution.
  • PTO and paid sick leave.
  • Tuition assistance, advancement, and academic advising.
  • Parental, adoption, and surrogacy leave.
  • Backup and on-site childcare.
  • Well-being rewards.
  • Employee Assistance Program (EAP).
  • Fertility benefits and Healthy Pregnancy Program.
  • Flexible spending and commuter accounts.
  • Pet, home, auto, identity theft, and legal insurance.
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