Certified Medical Assistant II

Alaska Native Tribal Health Consortium•Anchorage, AK

20h

About The Position

Under close supervision, assists providers in delivering quality health care to customer-owners and their families. The role supports patient care through basic medical procedures, patient flow, documentation, supply and equipment management, quality control, and coordination with providers and case managers. It also contributes to culturally appropriate customer interactions, safety, regulatory compliance, and process improvement. The position may include mentoring or training the CMA team and, where applicable, lead responsibilities such as serving as a backup timekeeper.

Requirements

Certification from an accredited certified medical assistant program.
At least 2 years of Certified Medical Assistant experience for non-supervisory roles; an equivalent combination of relevant education and/or training may substitute for experience.
Basic Life Support certification.
Certified Medical Assistant (CMA) certification from NCCT or AAMA, or Certified Clinical Medical Assistant (CCMA) certification from NHA or AMCA.
Knowledge of safety factors and medical terminology.
Knowledge of oral and written communication skills for interacting with patients and families.
Knowledge of anatomy, pathology, and treatment.
Accurate patient health-record documentation skills.
Ability to operate a personal computer using a variety of software applications.
Ability to learn the computer system and accurately schedule patient appointments and tests.
Ability to set up, maintain, and interpret data from a wide variety of medical equipment and monitoring devices.
Basic first-aid skills.
Skills in injections, vital signs, and phlebotomy.
Ability to set up medical devices.

Responsibilities

Create, develop, and nurture culturally appropriate interactions.
Apply customer service guidelines appropriate to the situation.
Assist providers in delivering quality health care.
Perform basic medical procedures before and after examinations, including taking vital signs, rooming patients, phlebotomy, specimen collection, dressing changes, medication administration, and specialty-specific care when appropriately trained.
Schedule patient appointments and procedures, document care in health records, and provide documentation assistance as a scribe or propose orders when applicable.
Assist with smooth patient flow and support providers and case managers in managing patients.
Maintain a clean work environment and report defective or missing equipment and safety hazards.
Assist with disaster planning and activities.
Provide feedback on and assist in improving quality of care to help ensure applicable Joint Commission and other regulatory standards are met.
Monitor drug stock, supplies, and equipment through daily inventories and submit requests for replacements.
Perform equipment inventory and maintenance.
Complete and document daily quality-control testing of blood glucose meters where applicable.
Establish and maintain cooperative working relationships with other employees.
Procure supplies and clean and organize the office.
Mentor or train the CMA team.
Work with department leadership to provide input on process-improvement opportunities and support implementation of change processes.
May perform CMA lead duties, including acting as a backup timekeeper.
Perform other duties as assigned.

Benefits

Medical insurance through the Federal Employee Health Benefits Program, with more than 20 plans and tiers.
Cost-share dental and vision insurance.
Discounted pet insurance.
Retirement contributions through a 403(b) with pre-tax or Roth options.
401(a) retirement plan with employer matching contributions of up to 5% of eligible pay after one year of employment, based on employee contributions; employees may also be eligible for an annual discretionary employer contribution of up to 3%.
Paid time off accruing immediately, up to 6 hours per pay period, with accruals increasing based on years of service.
Eleven paid holidays.
Paid parental leave or miscarriage/stillbirth leave eligibility after six months of employment.
Basic short- and long-term disability premiums, AD&D insurance, and basic life insurance paid 100% by ANTHC; additional coverage options are available.
Flexible spending accounts for healthcare and dependent care.
Ancillary cash benefits for accident, hospital indemnity, and critical illness.
On-site child care facility.
Employee Assistance Program, including support for grief, financial counseling, mental and emotional health, and discounted legal advice.
Tuition discounts for employees and eligible dependents at Alaska Pacific University.
On-site training courses and professional development opportunities.
License and certification reimbursements and occupational insurance for medical staff.
Emergency travel assistance.
Education assistance or education leave eligibility.
Discount program for travel, gym memberships, amusement parks, and more.