CMA - Certified Medical Assistant I or II, Full-Time Days

OU Health•Oklahoma City, OK

About The Position

The Certified Medical Assistant I works alongside Physicians and Advanced Practice Providers to provide direct patient care according to state and federal guidelines. In the ambulatory setting, the role combines clinical and administrative duties with helping patients feel at ease and understand provider instructions. This is a safety-sensitive position under Oklahoma law and is subject to a zero-tolerance drug and alcohol standard. The role involves moderate exposure to hazardous risks, including potential exposure to infections and communicable diseases, blood and body fluids, electrical equipment, and chemicals. Standard precautions must be followed.

Requirements

High school diploma or GED required.
Basic Life Support (American Heart Association) certification required upon hire.
One of the following certifications is required upon hire: Medical Assistant (AMT); Registered Medical Assistant (American Association of Medical Personnel); Registered Medical Assistant (American Allied Health); Certified Medical Assistant (AAMA); Certified Clinical Medical Assistant (National HealthCareer Association); National Certified Medical Assistant (NCCT); or Nationally Registered Certified Medical Assistant (National Association for Health Professionals).
Knowledge of medical terminology.
Ability to interact professionally with healthcare practitioners and patients.
Ability to effectively communicate information.
Ability to observe and obtain information from all relevant sources.
Ability to work as a member of a team.
Detail-oriented with the ability to complete work tasks.
Ability to maintain composure in difficult situations.
Ability to be understanding and sensitive to others' needs.

Nice To Haves

Completion of an accredited Medical Assistant Program preferred.
0–3 years of experience in patient care as a Medical Assistant or in a similar patient-care role preferred.

Responsibilities

Provide direct patient care, including taking vital signs and patient histories, performing venipuncture, and handling lab, x-ray, referral, and patient phone-message tasks as directed by the provider or clinical supervisor.
Adhere to applicable National Patient Safety Goals.
Contribute to patient assessment and reassessment.
Monitor and document patient status.
Manage a large call volume while maintaining excellent telephone etiquette.
Organize workflow to meet patient needs in a timely manner.
Retrieve and transport medications, instruments, and supplies as needed.
Stock exam rooms, take inventory, and order supplies.
Make scheduling arrangements with other healthcare professionals and facilities.
Assist with procedures, maintaining a sterile field and labeling specimens when necessary.
Gather and document information about patient condition, including lab values, pain levels, patient education needs, nutritional status, and potential complications.
Clean, sterilize, and/or high-level disinfect scopes, probes, instruments, and equipment according to manufacturer instructions for use.
Participate in developing, implementing, and evaluating the plan of care and appropriate patient-care interventions, including specified medication administration as directed by a physician or physician assistant; narcotics are excluded.
Reinforce patient education about medications, post-surgical care, special diets, and changes in treatment plans.
Transmit prescription refills as directed.
Arrange hospital admissions and patient care services.
Perform other duties as assigned.