Certified Medical Assistant / Business Associate, Riverdale Primary & Walk-In Care, Part Time, Evening

Valley Health System•Riverdale Park, MD

1d•$23 - $29•Onsite

About The Position

The Certified Medical Assistant (CMA), under the direction of a physician, Charge RN, or Manager, performs direct clinical activities in a courteous, caring, and respectful manner. Clinical activities include patient intake, blood draws, pharmacy calls, EKGs, and other tests required by the physician. The CMA accurately documents in the EMR in accordance with licensure and VMG policies and procedures and works closely with practice staff to support appropriate workflow, care, and treatment. The Business Associate (BA) performs essential front-desk activities, including greeting and registering patients, ensuring insurance compliance, and collecting appropriate payment at the time of service. The BA maintains the daily patient schedule and answers incoming calls related to appointment scheduling, medication refills, and clinical or billing inquiries. The BA coordinates with clinical staff regarding special needs and patient flow, and supports the practice and professional staff as directed or requested by the Practice Manager. The position may require rotation to other VMG locations when necessary.

Requirements

High school diploma or equivalent.
Completion of a formal Medical Assistant program recognized by the State of New Jersey.
Current, valid certification as a certified medical assistant or registered medical assistant recognized by the Board of Examiners, such as AMT, AAMA, or NCCT.
Six months of previous customer service, data entry, administrative, office management, or clerical experience.
Completion of formal coursework in office management, database management, or business.
Computer literacy.
Ability to use effective organizational and time-management skills to set priorities and respond quickly to urgent or emergent situations.
Strong oral, written, and presentation communication skills to convey information clearly and concisely to people of varied age groups and to customers or groups.
Ability to build and support a high-functioning team, foster cooperative working relationships with staff and management, and function effectively as part of a team.
Demonstrate courteous, caring, respectful, and compassionate behavior; listen and respond in a non-judgmental manner with clear expectations.
Respect confidentiality of private healthcare, financial, and other company information.
Honor commitments to the job and team, speak constructively about coworkers and the organization, and assume accountability for job duties and organizational responsibilities.
Support company-wide efforts to maintain and improve patient and customer satisfaction.
Demonstrate behavior consistent with Valley Health System's Behavioral Standards and Valley Physician Services' Mission and Vision Statements.

Nice To Haves

Previous Medical Assistant experience in a clinic, physician's office, or outpatient setting.
BCLS certification preferred upon hire; required thereafter.
Understanding of the operations of a medical practice.

Responsibilities

Perform patient intake, blood draws, pharmacy calls, EKGs, and other tests required by the physician.
Document accurately in the EMR in accordance with licensure and VMG policies and procedures.
Work closely with practice staff to support appropriate workflow, care, and treatment.
Greet and register patients, verify insurance compliance, and collect appropriate payment at the time of service.
Maintain the daily patient schedule and answer incoming calls regarding appointments, medication refills, and clinical or billing inquiries.
Coordinate with clinical staff regarding special patient needs and requirements and ensure proper patient flow.
Support the practice and professional staff as directed or requested by the Practice Manager.
Rotate to other VMG locations when necessary.

Benefits

Medical/prescription, dental, and vision discount program for full-time and part-time employees.
Group term life insurance and AD&D for full-time employees.
Flexible spending accounts and commuter benefit plans.
Supplemental voluntary benefits, such as short-term and long-term disability, whole life insurance, and legal support.
Six paid holidays, paid time off (varies), wellness time off, and extended illness leave.
Retirement plan.
Tuition assistance.
Employee Assistance Program (EAP).
Valley Health LifeStyles Fitness Center membership discount.
Daycare discounts at various daycare facilities.