Certified Medical Assistant / Business Associate, Waldwick Primary & Walk-In Care, Full Time, Evening

Valley Health System•Waldwick, NJ

1d•$23 - $29•Onsite

About The Position

The Certified Medical Assistant / Business Associate supports clinical and front-desk operations at Waldwick Primary & Walk-In Care. Under the direction of a physician, Charge RN, or Manager, the Certified Medical Assistant performs direct clinical activities, including patient intake, blood draws, pharmacy calls, EKGs, and other physician-requested tests. The role documents accurately in the electronic medical record in accordance with licensure and Valley Medical Group policies and procedures, and works closely with practice staff to support efficient workflow, care, and treatment. As a Business Associate, the role greets and registers patients, verifies insurance compliance, collects appropriate payments, maintains the daily patient schedule, and answers incoming calls regarding appointments, medication refills, and clinical or billing inquiries. The role coordinates with clinical staff about patient needs and requirements and supports patient flow. Additional duties are performed as directed or requested by the Practice Manager.

Requirements

High school diploma or equivalent.
Completion of a formal Medical Assistant program recognized by the State of New Jersey.
Current, valid certification as a Certified Medical Assistant or Registered Medical Assistant recognized by the Board of Examiners, such as AMT, AAMA, or NCCT.
Six months of previous customer service, data entry, administrative, office management, or clerical experience.
Completion of formal coursework in office management, database management, or business.
Computer literacy.
Strong organizational and time-management skills, including the ability to set priorities and respond quickly to urgent or emergent situations.
Strong oral, written, and presentation communication skills for conveying information clearly to people of varied age groups and to customers or groups.
Ability to work effectively as part of a team and foster cooperative working relationships with staff and management.
Ability to behave courteously, respectfully, compassionately, and professionally, listen and respond in a non-judgmental manner, and respect confidentiality.

Nice To Haves

Previous Medical Assistant experience in a clinic, physician's office, or outpatient setting.
BCLS certification preferred upon hire; it will be required.
Understanding of the operations of a medical practice.

Responsibilities

Perform patient intake, blood draws, pharmacy calls, EKGs, and tests requested by the physician.
Document accurately in the EMR in accordance with licensure and organizational policies and procedures.
Maintain close working relationships with practice staff to support workflow, care, and treatment.
Greet and register patients, ensure insurance compliance, and collect appropriate payments at the time of service.
Maintain the daily patient schedule and answer calls about appointments, medication refills, and clinical or billing inquiries.
Coordinate with clinical staff regarding special needs or requirements and support proper patient flow.
Support the Practice and professional staff as directed or requested by the Practice Manager.
Protect confidential healthcare, financial, and company information and contribute to patient/customer satisfaction.

Benefits

Medical and prescription coverage
Dental and vision discount program
Group term life insurance and AD&D
Flexible spending accounts and commuter benefit plans
Supplemental voluntary benefits, including short- and long-term disability, whole life insurance, and legal support
Six paid holidays
Paid time off
Wellness time off
Extended illness leave
Retirement plan
Tuition assistance
Employee Assistance Program
Valley Health LifeStyles Fitness Center membership discount
Day care discounts at various facilities