Certified Medical Assistant / Business Assoc, Endocrine-Ridgewood, Full Time, Day

The Valley Hospital • Paramus, NJ

9d • Onsite

About The Position

This role involves performing direct clinical activities under the direction of a physician, Charge RN, or Manager. Responsibilities include patient intake, blood draws, pharmacy calls, EKGs, and other physician-required tests, with accurate EMR documentation. The role also encompasses front desk activities such as greeting patients, registration, ensuring insurance compliance, collecting payments, managing the daily patient schedule, and handling incoming calls for appointments, refills, or inquiries. Coordination with clinical staff for patient flow and support for practice staff as directed by the Practice Manager are also key aspects of this position.

Requirements

• High school diploma or equivalent.
• Completion of a formal Medical Assistant program recognized by the State of New Jersey.
• Certification required.
• Completion of formal coursework in office management, database management or business.
• Six (6) months of previous customer service/data entry, administrative/office management/clerical experience required.
• Current and valid certification as a certified medical assistant or registered medical assistant recognized by the Board of Examiners such as American Medical Technology (AMT), American Association of Medical Assistants (AAMA), National Center for Competency Testing (NCCT) required.
• Ability to use effective organizational and time management skills to set priorities and respond quickly to urgent/emergent situations.
• Strong communication--both oral, written and presentation skills to convey information in a clear and concise manner to persons of varied age groups, customers and/or groups.
• Ability to create, maintain and support a high functioning team; establish and foster cooperative working relationships with staff and management; and function effectively as part of that team.
• Demonstrates behavior that is courteous, caring, respectful, and compassionate at all times.
• Demonstrates ability to listen and respond in a non-judgmental manner, with clear expectations.
• Demonstrates behavior that is consistent with the Valley Health System's Behavioral Standards, as well as the Valley Physician Services Mission and Vision Statements.
• Ability to represent the organization positively at all times.
• Ability to respect confidentiality of private healthcare, financial and other company information at all times.
• Ability to honor commitments to the job and members of the team.
• Ability to speak constructively about co-workers and the organization.
• Ability to assume responsibilities and accountability for job duties and organizational responsibilities.
• Ability to support company-wide efforts to improve and maintain a high level of patient/customer satisfaction.

Nice To Haves

• Previous MA experience in a clinic, physician's office or outpatient setting preferred.
• BCLS certification preferred upon hire, will be required.
• Understanding of the operations of a medical practice preferred.

Responsibilities

• Performs direct clinical activities including patient intake, blood draw, pharmacy calls, EKG and any tests required by the physician.
• Accurately documents in an EMR system in accordance with licensure and VMG policy and procedures.
• Maintains close working relationships with all practice staff to ensure proper workflow, care and treatment.
• Performs front desk activities including greeting, registering, ensuring insurance compliance and collecting appropriate payment at time of service.
• Maintains the daily patient schedule and answers all incoming calls.
• Schedules appointments, handles medication refills or passes along inquiries of a clinical or billing nature.
• Coordinates with clinical staff on any special needs or requirements and ensuring proper patient flow.
• Supports the Practice and professional staff as directed or requested by Practice Manager.

Benefits

• Medical/Prescription, Dental & Vision Discount Program (Full Time/Part Time Employees)
• Group Term Life Insurance and AD&D(Full Time Employees)
• Flexible Spending Accounts and Commuter Benefit Plans
• Supplemental Voluntary Benefits ( e.g. Short-term and Long-term Disability, Whole Life Insurance, Legal Support, etc.)
• 6 Paid Holidays
• Paid Time Off (varies)
• Wellness Time Off
• Extended Illness
• Retirement Plan
• Tuition Assistance
• Employee Assistance Program (EAP)
• Valley Health LifeStyles Fitness Center Membership Discount
• Day Care Discounts for Various Daycare Facilities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED