Medical Assistant I - Endocrine

Mass General Brigham • Boston, MA

5d • Onsite

About The Position

The Medical Assistant I supports healthcare teams by assisting with clinical and non-clinical patient services under the direction of healthcare providers. The role includes direct patient interaction and collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care, support patient comfort, and address concerns. The position is onsite at The Brigham and Women's Hospital, Inc., at 221 Longwood Avenue, and is scheduled for 40 hours per week on the day shift.

Requirements

• High school diploma or equivalent.
• Strong interpersonal and communication skills.
• Ability to prioritize tasks in complex and busy environments.
• Accuracy and attention to detail.
• Ability to comply with local, state, and federal privacy and confidentiality rules and regulations.
• Ability to take vital signs and manual blood pressure and collect blood samples and other specimens.
• Comprehensive knowledge of medical terminology, procedures, and protocols.
• Proficiency with electronic health record (EHR) systems and medical office software.
• Ability to use logic and reasoning to evaluate alternative solutions, conclusions, or approaches to problems.
• Ability to manage one's own time and the time of others.

Nice To Haves

• Basic Life Support (BLS) certification.
• Certified Medical Assistant credential.
• 0–1 year of direct Medical Assistant experience or medical field work.

Responsibilities

• Interview patients to obtain medical information and measure vital signs, weight, and height.
• Escort patients to examination rooms and prepare equipment for healthcare providers.
• Record medical histories, vital statistics, test results, and other information in medical records.
• Perform general office duties, including answering telephones, taking dictation, and completing insurance forms.
• Act as a liaison with other departments and advocate for patients using a positive customer service approach.
• Collect blood, tissue, and other laboratory specimens; log and prepare specimens for testing.
• Prepare examination rooms, keep them neat and clean, and maintain stocked supplies.
• Clean and sterilize instruments and dispose of contaminated supplies.

Benefits

• Competitive base pay.
• Comprehensive benefits.
• Career advancement opportunities.
• Differentials, premiums, and bonuses as applicable.
• Recognition programs designed to celebrate contributions and support professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED