Business Associate, Dermatology - Ridgewood, Full Time, Day

Valley Health System•Ridgewood, NJ
•Onsite

About The Position

The Business Associate performs front desk activities in support of the practice and its professional staff, along with essential services such as checking patients in and out. Duties are performed as directed or requested by the Practice Manager. The position may require occasional rotation to other VMG locations when necessary.

Requirements

  • High school diploma or equivalent.
  • Completion of formal coursework in office management, database management, or business.
  • Computer literacy.
  • At least six months of previous customer service/data entry, administrative, office management, or clerical experience.
  • Outstanding interpersonal, service-excellence, and customer service skills.
  • Ability to use organizational and time-management skills to set priorities and respond quickly to urgent or emergent situations.
  • Strong oral and written communication skills, including the ability to convey information clearly and concisely to people of varied age groups and to customers or groups.
  • Ability to create, maintain, and support a high-functioning team; foster cooperative working relationships with staff and management; and function effectively as part of a team.
  • Ability to respect the confidentiality of private healthcare, financial, and other company information.
  • Ability to assume responsibility and accountability for job duties and organizational responsibilities.
  • Demonstrate courteous, caring, respectful, and compassionate behavior; listen and respond non-judgmentally with clear expectations; represent the organization positively; honor commitments; and speak constructively about coworkers and the organization.
  • Demonstrate behaviors consistent with Valley Health System Behavioral Standards and Valley Physician Services Mission and Vision Statements.
  • Strong orientation toward providing high-quality, cost-effective, comprehensive medical care.

Responsibilities

  • Perform front desk activities supporting the practice and professional staff.
  • Provide essential services, including checking patients in and out, as directed or requested by the Practice Manager.
  • Rotate to other VMG locations when necessary.
  • Support organization-wide efforts to improve and maintain patient and customer satisfaction.

Benefits

  • Medical/prescription coverage, dental and vision discount program (full-time and part-time employees).
  • Group term life insurance and AD&D (full-time employees).
  • Flexible spending accounts and commuter benefit plans.
  • Supplemental voluntary benefits, such as short-term and long-term disability, whole life insurance, and legal support.
  • Six paid holidays, paid time off (varies), wellness time off, and extended illness time.
  • Retirement plan.
  • Tuition assistance.
  • Employee Assistance Program (EAP).
  • Valley Health LifeStyles Fitness Center membership discount.
  • Day care discounts at various facilities.
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