Business Associate, Dermatology - Ridgewood, Full Time, Day

The Valley Hospital • Ridgewood, NJ

3d • Onsite

About The Position

The Business Associate performs front-desk activities that support the practice and professional staff, including checking patients in and out and providing other essential services as directed or requested by the Practice Manager. The position is based at the Ridgewood location and may require rotating to other VMG locations when necessary.

Requirements

• High school diploma or equivalent and completion of formal coursework in office management, database management, or business.
• Computer literacy.
• At least six months of previous customer service or data-entry, administrative, office-management, or clerical experience.
• Demonstrated courteous, caring, respectful, and compassionate behavior, with the ability to listen and respond nonjudgmentally and set clear expectations.
• Strong interpersonal, service-excellence, and customer-service skills.
• Strong orientation toward high-quality, cost-effective, comprehensive medical care.
• Effective organizational and time-management skills, including prioritizing and responding quickly to urgent or emergent situations.
• Strong oral and written communication skills for conveying information clearly and concisely to people of varied age groups, customers, and groups.
• Ability to support a high-functioning team, foster cooperative working relationships with staff and management, and function effectively as part of a team.
• Ability to honor commitments, assume responsibility and accountability, and speak constructively about coworkers and the organization.
• Ability to support patient/customer satisfaction goals, including those measured by surveys and other organizational and system targets.

Responsibilities

• Perform front-desk activities that support the practice and professional staff.
• Provide essential services such as checking patients in and out, as directed or requested by the Practice Manager.
• Support company-wide efforts to improve and maintain patient and customer satisfaction.
• Respect the confidentiality of private healthcare, financial, and other company information.
• Contribute to a cooperative, high-functioning team and represent the organization positively.

Benefits

• Medical and prescription coverage
• Dental and vision discount program
• Group term life insurance and AD&D
• Flexible spending accounts
• Commuter benefit plans
• Supplemental voluntary benefits, including short- and long-term disability, whole life insurance, and legal support
• Six paid holidays
• Paid time off (varies)
• Wellness time off
• Extended illness benefits
• Retirement plan
• Tuition assistance
• Employee Assistance Program (EAP)
• Valley Health LifeStyles fitness center membership discount
• Daycare discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED