Certified Medical Assistant / Business Assoc, OB / GYN – Ridgewood, Full Time, Day

The Valley Hospital • Ridgewood, NJ

16h • Onsite

About The Position

Under the direction of a physician, Charge RN, or Manager, the Certified Medical Assistant performs direct clinical activities in a courteous, caring, and respectful manner. Duties include patient intake, blood draws, pharmacy calls, EKGs, and other tests required by the physician. The role documents accurately in an electronic medical record in accordance with licensure and Valley Medical Group policies and procedures, and works closely with practice staff to support workflow, care, and treatment.

The Business Associate performs essential front-desk activities, including greeting and registering patients, ensuring insurance compliance, and collecting appropriate payment at the time of service. The role maintains the daily patient schedule and answers incoming calls regarding appointments, medication refills, and clinical or billing inquiries. It coordinates special needs with clinical staff to support proper patient flow and provides practice support as directed by the Practice Manager.

The position is based at 947 Linwood Ave, Ridgewood, and may require rotation to other VMG locations when necessary. The listed pay range is $22.99–$28.74 per hour; individual salaries depend on role, experience, education, and licensure.

Requirements

• High school diploma or equivalent.
• Completion of a formal Medical Assistant program recognized by the State of New Jersey.
• Current and valid certification as a Certified Medical Assistant or Registered Medical Assistant recognized by the Board of Examiners, such as AMT, AAMA, or NCCT.
• Six months of previous customer service, data entry, administrative, office management, or clerical experience.
• Ability to use organizational and time-management skills to set priorities and respond quickly to urgent or emergent situations.
• Strong oral, written, and presentation communication skills, including the ability to convey information clearly to people of varied age groups and customers or groups.
• Ability to build and support a high-functioning team, foster cooperative working relationships with staff and management, and function effectively as part of a team.
• Ability to listen and respond in a non-judgmental manner with clear expectations.
• Ability to respect confidentiality, honor commitments, assume responsibility and accountability, and speak constructively about coworkers and the organization.
• Ability to support efforts to improve and maintain patient/customer satisfaction.

Nice To Haves

• Previous Medical Assistant experience in a clinic, physician’s office, or outpatient setting.
• Formal coursework in office management, database management, or business.
• BCLS certification preferred upon hire; certification will be required.
• Understanding of the operations of a medical practice.

Responsibilities

• Perform patient intake, blood draws, pharmacy calls, EKGs, and other tests required by the physician.
• Accurately document in the electronic medical record in accordance with licensure and VMG policies and procedures.
• Maintain close working relationships with practice staff to support workflow, care, and treatment.
• Greet and register patients, ensure insurance compliance, and collect appropriate payment at the time of service.
• Maintain the daily patient schedule and answer incoming calls concerning appointments, medication refills, and clinical or billing inquiries.
• Coordinate special patient needs or requirements with clinical staff and support proper patient flow.
• Support the practice and professional staff as directed or requested by the Practice Manager.
• Represent the organization positively and protect the confidentiality of private healthcare, financial, and company information.
• Support organizational efforts to improve and maintain patient/customer satisfaction.
• Rotate to other VMG locations from time to time when necessary.

Benefits

• Medical and prescription coverage
• Dental and vision discount program
• Group term life insurance and AD&D
• Flexible spending accounts
• Commuter benefit plans
• Supplemental voluntary benefits, including short-term and long-term disability, whole life insurance, and legal support
• Six paid holidays
• Paid time off
• Wellness time off
• Extended illness
• Retirement plan
• Tuition assistance
• Employee Assistance Program
• Valley Health LifeStyles Fitness Center membership discount
• Daycare discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED