Certified Medical Assistant / Business Assoc, OB/ GYN, Full Time, Day

The Valley Hospital • Paramus, NJ

11d • Onsite

About The Position

This role involves performing both clinical and administrative duties within an OB/GYN practice. As a Certified Medical Assistant (CMA), you will support physicians by performing direct patient care activities such as patient intake, blood draws, pharmacy calls, EKGs, and other tests as ordered. Accurate documentation in an Electronic Medical Record (EMR) system is crucial, adhering to licensure and VMG policies. You will also maintain close working relationships with practice staff to ensure efficient workflow and optimal patient care. As a Business Associate (BA), you will manage front desk operations, including greeting patients, registration, insurance verification, and payment collection. Responsibilities include managing the daily patient schedule, handling incoming calls for appointments and medication refills, and coordinating with clinical staff for patient needs and flow. You will also support the practice and professional staff as directed by the Practice Manager.

Requirements

• High school diploma or equivalent.
• Completion of a formal Medical Assistant program recognized by the State of New Jersey.
• Certification required as a certified medical assistant or registered medical assistant recognized by the Board of Examiners (e.g., AMT, AAMA, NCCT).
• Completion of formal coursework in office management, database management, or business.
• Six (6) months of previous customer service/data entry, administrative/office management/clerical experience.
• Ability to use effective organizational and time management skills.
• Strong communication skills (oral, written, presentation).
• Ability to create, maintain, and support a high functioning team.
• Ability to establish and foster cooperative working relationships with staff and management.
• Ability to function effectively as part of a team.
• Demonstrates behavior that is courteous, caring, respectful, and compassionate.
• Ability to listen and respond in a non-judgmental manner.
• Demonstrates behavior consistent with the Valley Health System's Behavioral Standards and the Valley Physician Services Mission and Vision Statements.
• Ability to represent the organization positively.
• Ability to respect confidentiality of private healthcare, financial, and other company information.
• Ability to honor commitments to the job and team members.
• Ability to speak constructively about co-workers and the organization.
• Ability to assume responsibilities and accountability for job duties and organizational responsibilities.
• Ability to support company-wide efforts to improve and maintain a high level of patient/customer satisfaction.

Nice To Haves

• Previous MA experience in a clinic, physician's office, or outpatient setting.
• Understanding of the operations of a medical practice.
• BCLS certification preferred upon hire.

Responsibilities

• Perform direct clinical activities including patient intake, blood draw, pharmacy calls, EKG, and other tests as required by the physician.
• Accurately document patient information in an EMR system in accordance with licensure and VMG policy.
• Maintain close working relationships with all practice staff to ensure proper workflow, care, and treatment.
• Perform front desk activities: greeting, registering, ensuring insurance compliance, and collecting payment at time of service.
• Maintain the daily patient schedule and answer incoming calls for appointments, medication refills, or inquiries.
• Coordinate with clinical staff on special needs or requirements and ensure proper patient flow.
• Support the Practice and professional staff as directed by the Practice Manager.

Benefits

• Medical/Prescription, Dental & Vision Discount Program (Full Time/Part Time Employees)
• Group Term Life Insurance and AD&D (Full Time Employees)
• Flexible Spending Accounts
• Commuter Benefit Plans
• Supplemental Voluntary Benefits (e.g., Short-term and Long-term Disability, Whole Life Insurance, Legal Support, etc.)
• 6 Paid Holidays
• Paid Time Off (varies)
• Wellness Time Off
• Extended Illness
• Retirement Plan
• Tuition Assistance
• Employee Assistance Program (EAP)
• Valley Health LifeStyles Fitness Center Membership Discount
• Day Care Discounts for Various Daycare Facilities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED