Certified Medical Assistant / Business Assoc, Midwifery, Full Time, Day
About The Position
This role involves both direct clinical activities and front desk operations. As a Certified Medical Assistant (CMA), you will perform patient intake, blood draws, manage pharmacy calls, conduct EKGs, and perform other tests as directed by a physician. Accurate documentation in an EMR system is crucial. You will also maintain close working relationships with practice staff to ensure efficient workflow and patient care. As a Business Associate (BA), you will handle front desk duties including greeting patients, registration, ensuring insurance compliance, and collecting payments. You will manage the daily patient schedule, answer incoming calls, schedule appointments, process medication refills, and relay inquiries to clinical or billing staff. Coordination with clinical staff for patient needs and ensuring smooth patient flow are key. You will also support practice and professional staff as directed by the Practice Manager.
Requirements
- High school diploma or equivalent.
- Completion of a formal Medical Assistant program recognized by the State of New Jersey.
- Certification required as a certified medical assistant or registered medical assistant recognized by the Board of Examiners (e.g., AMT, AAMA, NCCT).
- Completion of formal coursework in office management, database management, or business.
- Six (6) months of previous customer service/data entry, administrative/office management/clerical experience required.
- Ability to use effective organizational and time management skills.
- Ability to respond quickly to urgent/emergent situations.
- Strong communication skills (oral, written, presentation) to convey information clearly and concisely.
- Ability to create, maintain, and support a high-functioning team.
- Ability to establish and foster cooperative working relationships with staff and management.
- Ability to function effectively as part of a team.
- Demonstrates behavior that is courteous, caring, respectful, and compassionate at all times.
Nice To Haves
- Previous MA experience in a clinic, physician's office, or outpatient setting preferred.
- BCLS certification preferred upon hire.
- Understanding of the operations of a medical practice preferred.
- Strong orientation towards the provisions of high quality, cost-effective, and comprehensive medical care.
Responsibilities
- Perform direct clinical activities including patient intake, blood draw, pharmacy calls, EKG, and other physician-required tests.
- Accurately document patient information in an EMR system.
- Maintain close working relationships with all practice staff to ensure proper workflow, care, and treatment.
- Perform front desk activities: greeting, registering, ensuring insurance compliance, and collecting payments.
- Maintain the daily patient schedule.
- Answer all incoming calls, schedule appointments, process medication refills, and relay inquiries.
- Coordinate with clinical staff on special patient needs and ensure proper patient flow.
- Support practice and professional staff as directed by the Practice Manager.
- Support company-wide efforts to improve and maintain a high level of patient/customer satisfaction.
Benefits
- Medical/Prescription
- Dental & Vision Discount Program (Full Time/Part Time Employees)
- Group Term Life Insurance and AD&D (Full Time Employees)
- Flexible Spending Accounts
- Commuter Benefit Plans
- Supplemental Voluntary Benefits (e.g., Short-term and Long-term Disability, Whole Life Insurance, Legal Support, etc.)
- 6 Paid Holidays
- Paid Time Off (varies)
- Wellness Time Off
- Extended Illness
- Retirement Plan
- Tuition Assistance
- Employee Assistance Program (EAP)
- Valley Health LifeStyles Fitness Center Membership Discount
- Day Care Discounts for Various Daycare Facilities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
