Certified Medical Assistant / Business Assoc, Internal Medicine, Full Time, Day

The Valley Hospital • Paramus, NJ

1d • Onsite

About The Position

This role involves performing direct clinical activities under the direction of a physician, Charge RN, or Manager. Key responsibilities include patient intake, blood draws, pharmacy calls, EKGs, and performing tests as required by the physician. The position also requires accurate documentation in an EMR system and maintaining close working relationships with practice staff to ensure efficient workflow and patient care. Additionally, the role encompasses front desk activities such as greeting patients, registration, ensuring insurance compliance, collecting payments, managing the daily patient schedule, and handling incoming calls for appointments, medication refills, and inquiries. Coordination with clinical staff for special patient needs and ensuring smooth patient flow are also essential. The role supports the Practice and professional staff as directed by the Practice Manager.

Requirements

• High school diploma or equivalent.
• Completion of a formal Medical Assistant program recognized by the State of New Jersey.
• Certification required as a certified medical assistant or registered medical assistant recognized by the Board of Examiners (AMT, AAMA, NCCT).
• Completion of formal coursework in office management, database management, or business.
• Six (6) months of previous customer service/data entry, administrative/office management/clerical experience required.
• BCLS certification preferred upon hire, will be required.
• Ability to use effective organizational and time management skills to set priorities and respond quickly to urgent/emergent situations.
• Strong communication skills (oral, written, presentation) to convey information clearly and concisely.
• Ability to create, maintain, and support a high-functioning team; establish and foster cooperative working relationships with staff and management.
• Demonstrates behavior that is courteous, caring, respectful, and compassionate at all times.
• Demonstrates ability to listen and respond in a non-judgmental manner, with clear expectations.
• Demonstrates behavior consistent with the Valley Health System's Behavioral Standards, and the Valley Physician Services Mission and Vision Statements.

Nice To Haves

• Previous MA experience in a clinic, physician's office, or outpatient setting preferred.
• Understanding of the operations of a medical practice preferred.

Responsibilities

• Performs direct clinical activities including patient intake, blood draw, pharmacy calls, EKG, and other tests as required by the physician.
• Accurately documents patient information in an EMR system in accordance with licensure and VMG policy and procedures.
• Maintains close working relationships with all practice staff to ensure proper workflow, care, and treatment.
• Performs front desk activities including greeting, registering, ensuring insurance compliance, and collecting payment at time of service.
• Maintains the daily patient schedule and answers all incoming calls, scheduling appointments, handling medication refills, or directing inquiries.
• Coordinates with clinical staff on any special needs or requirements and ensures proper patient flow.
• Supports the Practice and professional staff as directed or requested by the Practice Manager.
• Represents the organization positively at all times.
• Respects confidentiality of private healthcare, financial, and other company information.
• Honors commitments to the job and members of the team.
• Speaks constructively about co-workers and the organization.
• Assumes responsibilities and accountability for job duties and organizational responsibilities.
• Supports company-wide efforts to improve and maintain a high level of patient/customer satisfaction.

Benefits

• Medical/Prescription
• Dental & Vision Discount Program (Full Time/Part Time Employees)
• Group Term Life Insurance and AD&D (Full Time Employees)
• Flexible Spending Accounts
• Commuter Benefit Plans
• Supplemental Voluntary Benefits (e.g. Short-term and Long-term Disability, Whole Life Insurance, Legal Support, etc.)
• 6 Paid Holidays
• Paid Time Off (varies)
• Wellness Time Off
• Extended Illness
• Retirement Plan
• Tuition Assistance
• Employee Assistance Program (EAP)
• Valley Health LifeStyles Fitness Center Membership Discount
• Day Care Discounts for Various Daycare Facilities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED