Certified Medical Assistant / Business Assoc, Midwifery - Paramus, Full Time, Day

Valley Health SystemParamus, NJ
$23 - $29Onsite

About The Position

This role serves as a Certified Medical Assistant (CMA) and a Business Associate (BA) in a Midwifery setting. As a CMA, under the direction of a physician, Charge RN, or Manager, you will perform direct clinical activities including patient intake, blood draws, pharmacy calls, EKGs, and other physician-required tests. Accurate documentation in an EMR system is essential, adhering to licensure and VMG policies. You will maintain close working relationships with practice staff to ensure efficient workflow, care, and treatment. As a BA, you will handle essential front desk activities such as greeting patients, registration, ensuring insurance compliance, and collecting payments. You will manage the daily patient schedule, answer incoming calls, schedule appointments, process medication refills, and relay inquiries of a clinical or billing nature. Coordination with clinical staff for special patient needs and ensuring proper patient flow are key responsibilities. You will also support the practice and professional staff as directed by the Practice Manager.

Requirements

  • High school diploma or equivalent and completion of a formal Medical Assistant program recognized by the State of New Jersey.
  • Certification required.
  • Completion of formal coursework in office management, database management or business.
  • Six (6) months of previous customer service/data entry, administrative/office management/clerical experience required.
  • Current and valid certification as a certified medical assistant or registered medical assistant recognized by the Board of Examiners such as American Medical Technology (AMT), American Association of Medical Assistants (AAMA), National Center for Competency Testing (NCCT) required.
  • Ability to use effective organizational and time management skills to set priorities and respond quickly to urgent/emergent situations.
  • Strong communication--both oral, written and presentation skills to convey information in a clear and concise manner to persons of varied age groups, customers and/or groups.
  • Ability to create, maintain and support a high functioning team; establish and foster cooperative working relationships with staff and management; and function effectively as part of that team.
  • Demonstrates behavior that is courteous, caring, respectful, and compassionate at all times.
  • Demonstrates ability to listen and respond in a non-judgmental manner, with clear expectations.
  • Demonstrates behavior that is consistent with the Valley Health System's Behavioral Standards, as well as the Valley Physician Services Mission and Vision Statements.
  • Ability to represent the organization positively at all times.
  • Ability to respect confidentiality of private healthcare, financial and other company information at all times.
  • Ability to honor commitments to the job and members of the team.
  • Ability to speak constructively about co-workers and the organization.
  • Ability to assume responsibilities and accountability for job duties and organizational responsibilities.
  • Ability to support company-wide efforts to improve and maintain a high level of patient/customer satisfaction.

Nice To Haves

  • Previous MA experience in a clinic, physician's office or outpatient setting preferred.
  • BCLS certification preferred upon hire, will be required.
  • Understanding of the operations of a medical practice preferred.

Responsibilities

  • Perform direct clinical activities including patient intake, blood draw, pharmacy calls, EKG and any tests required by the physician.
  • Accurately document in an EMR system in accordance with licensure and VMG policy and procedures.
  • Maintain close working relationships with all practice staff to ensure proper workflow, care and treatment.
  • Perform a variety of essential front desk activities that include greeting, registering, ensuring insurance compliance and collecting appropriate payment at time of service.
  • Maintain the daily patient schedule and answer all incoming calls that results in scheduling an appointment, medication refills or pass along inquiries from a clinical or billing nature.
  • Coordinate with the clinical staff on any special needs or requirements and ensuring proper patient flow.
  • Support the Practice and professional staff as directed or requested by Practice Manager.

Benefits

  • Medical/Prescription, Dental & Vision Discount Program (Full Time/Part Time Employees)
  • Group Term Life Insurance and AD&D(Full Time Employees)
  • Flexible Spending Accounts and Commuter Benefit Plans
  • Supplemental Voluntary Benefits ( e.g. Short-term and Long-term Disability, Whole Life Insurance, Legal Support, etc.)
  • 6 Paid Holidays, Paid Time Off (varies), Wellness Time Off, Extended Illness
  • Retirement Plan
  • Tuition Assistance
  • Employee Assistance Program (EAP)
  • Valley Health LifeStyles Fitness Center Membership Discount
  • Day Care Discounts for Various Daycare Facilities
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