Certified Medical Assistant / Business Assoc, Podiatry, Full Time, Day

The Valley Hospital•Paramus, NJ

2d•Onsite

About The Position

This position involves dual responsibilities as a Certified Medical Assistant (CMA) and a Business Associate (BA) in a Podiatry setting. As a CMA, under the direction of a physician, Charge RN, or Manager, the individual will perform direct clinical activities including patient intake, blood draws, pharmacy calls, EKGs, and other physician-required tests. Accurate documentation in an EMR system is essential, adhering to licensure and VMG policy. The role requires maintaining close working relationships with practice staff for optimal workflow, care, and treatment. As a BA, the individual will manage front desk activities such as greeting patients, registration, ensuring insurance compliance, and collecting payments. Responsibilities include maintaining the daily patient schedule, answering incoming calls for appointments, medication refills, and directing clinical or billing inquiries. Coordination with clinical staff for special needs and patient flow is crucial. The position also supports the practice and professional staff as directed by the Practice Manager.

Requirements

High school diploma or equivalent.
Completion of a formal Medical Assistant program recognized by the State of New Jersey.
Certification required as a certified medical assistant or registered medical assistant recognized by the Board of Examiners (AMT, AAMA, NCCT).
Completion of formal coursework in office management, database management, or business.
Six (6) months of previous customer service/data entry, administrative/office management/clerical experience.
Current and valid certification as a certified medical assistant or registered medical assistant.

Nice To Haves

Previous MA experience in a clinic, physician's office or outpatient setting.
BCLS certification preferred upon hire, will be required.
Understanding of the operations of a medical practice.
Strong orientation towards the provisions of high quality, cost effective and comprehensive medical care.
Ability to use effective organizational and time management skills to set priorities and respond quickly to urgent/emergent situations.
Strong communication skills (oral, written, presentation).
Ability to create, maintain and support a high functioning team.
Ability to establish and foster cooperative working relationships with staff and management.
Ability to function effectively as part of a team.
Demonstrates behavior that is courteous, caring, respectful, and compassionate at all times.
Demonstrates ability to listen and respond in a non-judgmental manner, with clear expectations.
Demonstrates behavior consistent with the Valley Health System's Behavioral Standards, and the Valley Physician Services Mission and Vision Statements.
Ability to represent the organization positively at all times.
Ability to respect confidentiality of private healthcare, financial and other company information.
Ability to honor commitments to the job and members of the team.
Ability to speak constructively about co-workers and the organization.
Ability to assume responsibilities and accountability for job duties and organizational responsibilities.
Ability to support company-wide efforts to improve and maintain a high level of patient/customer satisfaction.

Responsibilities

Perform direct clinical activities including patient intake, blood draw, pharmacy calls, EKG, and other physician-required tests.
Accurately document patient information in an EMR system.
Maintain close working relationships with all practice staff to ensure proper workflow, care, and treatment.
Perform front desk activities: greeting, registering, ensuring insurance compliance, and collecting payment.
Maintain the daily patient schedule.
Answer incoming calls for appointments, medication refills, and direct inquiries.
Coordinate with clinical staff on special needs and patient flow.
Support the Practice and professional staff as directed by the Practice Manager.

Benefits

Medical/Prescription, Dental & Vision Discount Program (Full Time/Part Time Employees)
Group Term Life Insurance and AD&D (Full Time Employees)
Flexible Spending Accounts
Commuter Benefit Plans
Supplemental Voluntary Benefits (e.g. Short-term and Long-term Disability, Whole Life Insurance, Legal Support, etc.)
6 Paid Holidays
Paid Time Off (varies)
Wellness Time Off
Extended Illness
Retirement Plan
Tuition Assistance
Employee Assistance Program (EAP)
Valley Health LifeStyles Fitness Center Membership Discount
Day Care Discounts for Various Daycare Facilities