Certified Medical Assistant / Business Assoc, Endocrine-Ridgewood, Full Time, Day

The Valley Hospital•Paramus, NJ

8d•Onsite

About The Position

This role involves performing both clinical and front desk activities within an endocrine practice. As a Certified Medical Assistant (CMA), you will support physicians by performing direct patient care, including patient intake, blood draws, pharmacy calls, EKGs, and other tests, while accurately documenting in an EMR system. You will also maintain close working relationships with practice staff to ensure efficient workflow and patient care. As a Business Associate (BA), you will handle front desk operations, including greeting patients, registering them, ensuring insurance compliance, collecting payments, managing the daily patient schedule, and answering incoming calls for appointments, medication refills, or inquiries. You will also coordinate with clinical staff for patient flow and support the practice and professional staff as directed by the Practice Manager.

Requirements

High school diploma or equivalent and completion of a formal Medical Assistant program recognized by the State of New Jersey.
Certification required.
Completion of formal coursework in office management, database management or business.
Six (6) months of previous customer service/data entry, administrative/office management/clerical experience required.
Current and valid certification as a certified medical assistant or registered medical assistant recognized by the Board of Examiners such as American Medical Technology (AMT), American Association of Medical Assistants (AAMA), National Center for Competency Testing (NCCT) required.
Ability to use effective organizational and time management skills to set priorities and respond quickly to urgent/emergent situations.
Strong communication--both oral, written and presentation skills to convey information in a clear and concise manner to persons of varied age groups, customers and/or groups.
Ability to create, maintain and support a high functioning team; establish and foster cooperative working relationships with staff and management; and function effectively as part of that team.
Demonstrates behavior that is courteous, caring, respectful, and compassionate at all times.
Demonstrates ability to listen and respond in a non-judgmental manner, with clear expectations.
Demonstrates behavior that is consistent with the Valley Health System's Behavioral Standards, as well as the Valley Physician Services Mission and Vision Statements.
Ability to represent the organization positively at all times.
Ability to respect confidentiality of private healthcare, financial and other company information at all times.
Ability to honor commitments to the job and members of the team.
Ability to speak constructively about co-workers and the organization.
Ability to assume responsibilities and accountability for job duties and organizational responsibilities.
Ability to support company-wide efforts to improve and maintain a high level of patient/customer satisfaction.

Nice To Haves

Previous MA experience in a clinic, physician's office or outpatient setting preferred.
BCLS certification preferred upon hire, will be required.
Understanding of the operations of a medical practice preferred.

Responsibilities

Performs direct clinical activities including patient intake, blood draw, pharmacy calls, EKG and any tests required by the physician.
Accurately documents in an EMR system in accordance with licensure and VMG policy and procedures.
Maintains close working relationships with all practice staff to ensure proper workflow, care and treatment.
Performs a variety of essential front desk activities that include greeting, registering, ensuring insurance compliance and collecting appropriate payment at time of service.
Responsible for maintaining the daily patient schedule and answers all incoming calls that results in scheduling an appointment, medication refills or pass along inquiries from a clinical or billing nature.
Coordinates with the clinical staff on any special needs or requirements and ensuring proper patient flow.
Supports the Practice and professional staff as directed or requested by Practice Manager.
May require rotating to other VMG locations from time to time when necessary.

Benefits

Medical/Prescription, Dental & Vision Discount Program (Full Time/Part Time Employees)
Group Term Life Insurance and AD&D(Full Time Employees)
Flexible Spending Accounts and Commuter Benefit Plans
Supplemental Voluntary Benefits ( e.g. Short-term and Long-term Disability, Whole Life Insurance, Legal Support, etc.)
6 Paid Holidays
Paid Time Off (varies)
Wellness Time Off
Extended Illness
Retirement Plan
Tuition Assistance
Employee Assistance Program (EAP)
Valley Health LifeStyles Fitness Center Membership Discount
Day Care Discounts for Various Daycare Facilities