Certified Medical Assistant / Business Assoc, Primary & Walk- In Care, Full Time, Day

Valley Health System

2d • $23 - $29 • Onsite

About The Position

This role involves performing direct clinical activities under the direction of a physician, Charge RN, or Manager. Responsibilities include patient intake, blood draws, pharmacy calls, EKGs, and other tests. Accurate documentation in an EMR system is required, adhering to licensure and VMG policies. The position also entails front desk activities such as greeting, registering patients, ensuring insurance compliance, collecting payments, managing the daily patient schedule, and handling incoming calls for appointments, medication refills, or inquiries. Coordination with clinical staff for patient needs and flow is essential, along with supporting the practice and professional staff as directed by the Practice Manager.

Requirements

• High school diploma or equivalent.
• Completion of a formal Medical Assistant program recognized by the State of New Jersey.
• Certification required as a certified medical assistant or registered medical assistant recognized by the Board of Examiners (e.g., AMT, AAMA, NCCT).
• Completion of formal coursework in office management, database management, or business.
• Six (6) months of previous customer service/data entry, administrative/office management/clerical experience required.
• Ability to use effective organizational and time management skills to set priorities and respond quickly to urgent/emergent situations.
• Strong communication skills (oral, written, presentation) to convey information clearly and concisely.
• Ability to create, maintain, and support a high functioning team; establish and foster cooperative working relationships with staff and management; and function effectively as part of that team.
• Demonstrates behavior that is courteous, caring, respectful, and compassionate at all times.
• Demonstrates ability to listen and respond in a non-judgmental manner, with clear expectations.
• Demonstrates behavior consistent with the Valley Health System's Behavioral Standards, and the Valley Physician Services Mission and Vision Statements.

Nice To Haves

• Previous MA experience in a clinic, physician's office, or outpatient setting preferred.
• Understanding of the operations of a medical practice preferred.
• BCLS certification preferred upon hire, will be required.
• Strong orientation towards the provisions of high quality, cost effective and comprehensive medical care.

Responsibilities

• Perform direct clinical activities including patient intake, blood draw, pharmacy calls, EKG, and other tests as required by the physician.
• Accurately document patient information in an EMR system in accordance with licensure and VMG policy and procedures.
• Maintain close working relationships with all practice staff to ensure proper workflow, care, and treatment.
• Perform front desk activities: greeting, registering patients, ensuring insurance compliance, and collecting payment at time of service.
• Maintain the daily patient schedule and answer all incoming calls, scheduling appointments, handling medication refills, or directing inquiries.
• Coordinate with clinical staff on special needs or requirements and ensure proper patient flow.
• Support the Practice and professional staff as directed or requested by the Practice Manager.
• Represent the organization positively at all times.
• Respect the confidentiality of private healthcare, financial, and other company information at all times.
• Honor commitments to the job and members of the team.
• Speak constructively about co-workers and the organization.
• Assume responsibilities and accountability for job duties and organizational responsibilities.
• Support company-wide efforts to improve and maintain a high level of patient/customer satisfaction.

Benefits

• Medical/Prescription, Dental & Vision Discount Program (Full Time/Part Time Employees)
• Group Term Life Insurance and AD&D (Full Time Employees)
• Flexible Spending Accounts and Commuter Benefit Plans
• Supplemental Voluntary Benefits (e.g., Short-term and Long-term Disability, Whole Life Insurance, Legal Support, etc.)
• 6 Paid Holidays
• Paid Time Off (varies)
• Wellness Time Off
• Extended Illness
• Retirement Plan
• Tuition Assistance
• Employee Assistance Program (EAP)
• Valley Health LifeStyles Fitness Center Membership Discount
• Day Care Discounts for Various Daycare Facilities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED