Certified Medical Assistant Apprentice

Infinity Health•Lamoni, IA

7d•Onsite

About The Position

Infinity Health is seeking a motivated, compassionate Medical Assistant Apprentice for its Leon and Lamoni locations. The apprenticeship is intended for someone beginning a healthcare career and provides on-the-job clinical training, hands-on experience, and support completing an approved online medical assistant program while working toward Certified Medical Assistant (CMA) certification. No prior CMA certification or medical assistant experience is required. The apprentice will learn to support providers and deliver patient-centered care, developing clinical knowledge and skills under the guidance of the clinical team. The position is part of Infinity Health, a Federally Qualified Health Center with integrated medical, dental, behavioral health, pharmacy, and care coordination services. The role supports the organization’s mission and values while serving patients in rural communities.

Requirements

High school diploma or GED.
Strong interest in pursuing a healthcare career and obtaining Certified Medical Assistant (CMA) certification.
Willingness and ability to complete an approved online medical assistant training program while gaining hands-on clinical experience.
Strong communication, organizational, and teamwork skills.
Compassionate, professional, and patient-centered approach to working with others.
Basic computer skills and willingness to learn electronic health record systems.
Ability to follow instructions, maintain patient confidentiality, and work effectively in a fast-paced clinical environment.
Reliable, self-motivated, and committed to completing training and meeting program requirements.
No current CMA certification or prior medical assistant experience is required.

Nice To Haves

Previous customer service, healthcare, or other patient-facing experience is a plus, but not required.

Responsibilities

Welcome patients and help prepare them for provider visits in a professional, friendly, and compassionate manner.
Learn to room patients and collect and document chief complaints, allergies, vital signs, pain assessments, and weight.
Assist providers and clinical team members with patient visits and routine clinical procedures as training and competency allow.
Communicate patient concerns, needs, and changes in condition to appropriate clinical team members.
Support patient education by distributing educational materials and reinforcing instructions provided by the clinical team.
Learn procedures for laboratory and diagnostic testing, including patient preparation and specimen handling.
Develop knowledge of medication administration, treatments, infection prevention, and other clinical responsibilities within the appropriate scope of practice and level of training.
Maintain accurate patient records in the electronic health record system and protect patient confidentiality.
Follow safety protocols, infection control practices, and clinical policies and procedures.
Participate in on-the-job training, complete coursework through an approved online medical assistant program, and work toward CMA certification.
Collaborate with providers and interdisciplinary team members to promote coordinated, high-quality patient care.
Demonstrate Infinity Health’s mission, values, and standards of behavior in daily interactions with patients and coworkers.

Benefits

Affordable medical, dental, and vision insurance beginning the first of the month following hire.
Employer-paid $25,000 life insurance.
Employer-paid short-term disability.
Employer-paid long-term disability.
Health Savings Account (HSA) with employer contributions.
Flexible Spending Account (FSA) options.
Voluntary supplemental benefits, including accident insurance, hospital indemnity, critical illness coverage, and additional life insurance.
401(k) with up to 4% employer match.
Paid vacation and sick leave.
Continuing education support and annual CEU funds.
Support and hands-on training to help employees work toward CMA certification.