Certified Marine Service Technician
About The Position
The Certified Marine Service Technician performs service and warranty repairs on boats, motors, trailers, and ATVs in a timely and efficient manner, following manufacturer specifications. The role supports a high standard of customer service and helps customers understand their products and the work performed. The technician works under general supervision, follows established procedures, and may recommend improvements to work procedures, policies, and practices. The position requires working both indoors and outdoors and lifting heavy items weighing 50 pounds or more. The technician provides their own tools and attends technical training to improve proficiency, quality of work, and manufacturer certification. Other duties may be assigned.
Requirements
- High school education, ongoing completion of classes toward higher levels of manufacturer certification, or equivalent experience.
- Ability to understand electrical systems and wiring.
- Ability to communicate in a friendly and professional manner with customers and associates.
- Ability to establish and maintain effective working relationships with management, coworkers, and customers.
- Provide own tools.
- Ability to lift heavy items weighing 50 pounds or more.
- Ability to work both indoors and outdoors.
Responsibilities
- Support world-class customer service and help ensure a pleasant, productive shopping experience.
- Troubleshoot, diagnose, and repair mechanical and electrical problems on boats, motors, trailers, and ATVs.
- Install accessory items.
- Answer customers’ technical questions and explain product operation and work to be done or already completed.
- Attend technical training to improve proficiency and quality of work and achieve higher levels of manufacturer certification.
- Water-test units with customers to verify completed work and explain product operation.
- Remain familiar with painting processes, decal application, and fiberglass repairs.
- Perform rigging as required.
- Maintain a clean and professional work area.
- Perform other duties as assigned.
Benefits
- Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
- Medical benefits.
- Dental insurance.
- Vision insurance.
- Health Savings Account.
- Flexible Spending Account.
- Voluntary benefits.
- 401(k) retirement savings.
- Paid holidays.
- Paid vacation.
- Paid sick time.
- Bass Pro Cares Fund.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
