Certified Floral Designer - Cosentino's Brookside Market #144 - 14 W. 62nd Terr, KCMO
Cosentino's Food Stores•Kansas City, MO
•Onsite
About The Position
The Certified Floral Designer assists customers with their shopping experience by creating everyday floral and balloon arrangements, maintaining stocked floral displays, and providing friendly and courteous service. The role requires basic knowledge of indoor and outdoor plants and their care. The designer takes delivery orders and assists with deliveries as needed. This is a non-exempt position that formally reports to the Floral Manager.
Requirements
- A valid driver’s license is required for deliveries.
- Complete ongoing training and development listed on the Cosentino’s Learning Plan.
- Ability to create floral arrangements such as bud and mixed vases, corsages, boutonnieres, and foam centerpieces.
- Ability to operate, clean, and maintain equipment safely and competently.
- Basic math and reading skills required for the position.
- Strong verbal and interpersonal skills for positive customer and peer interactions.
- Ability to perform the stated physical demands, including prolonged standing and walking, lifting and carrying, bending, squatting, and working in colder grocery coolers and freezers.
Nice To Haves
- A high school diploma is preferred.
- Ability to climb a ladder, possibly up to 5 feet.
Responsibilities
- Consult with customers to determine products that meet their needs and document orders clearly for follow-through.
- Know department products, procedures, and policies to answer customer questions accurately and courteously.
- Create floral arrangements, including bud and mixed vases, corsages, boutonnieres, and foam centerpieces.
- Apply Cosentino’s Customer Service Standards.
- Monitor products for damage, wilting, unsalable condition, or return eligibility; remove products and follow damage-claim procedures.
- Read dated and coded products accurately.
- Arrange cases and shelves neatly, match item UPC codes to shelf tags, and face products toward customers.
- Create balloon arrangements according to customer specifications.
- Deliver floral and store products to customers as needed.
- Keep floral cases and shelves stocked; rotate, water, and check products for freshness and dates.
- Change shelf tags and display price markers, and label or price merchandise missing UPC codes.
- Resolve customer complaints professionally and involve store management when appropriate.
- Unload incoming shipments, inspect for shortages, overages, or damage, and stock materials in designated areas without damaging merchandise.
- Operate, clean, and maintain equipment safely and competently.
- Keep the work area and department clean and safe for customers and coworkers.
- Comply with and encourage compliance with health regulations, sanitation guidelines, and safety procedures.
- Meet or exceed productivity standards to achieve team and individual results.
- Use verbal and interpersonal skills to support positive customer and peer interactions.
- Promote new items and special promotions through merchandising and displays.
- Promote sales by suggesting additional products or services.
- Complete additional tasks identified by management, assist other stores or departments as needed, and gain new skills when necessary.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
