Certified Data Entry Technician II

Guardian Pharmacy•Nashville, TN

46d•Onsite

About The Position

Guardian Pharmacy is seeking a Certified Data Entry Technician II to join their team in Nashville, Tennessee. This role is crucial in ensuring accurate and efficient prescription processing within a long-term care pharmacy setting. The company emphasizes a blend of personal touch and robust corporate support, aiming to transform medication management and redefine pharmacy care for healthcare organizations serving seniors and individuals with complex needs. This position offers an opportunity for career growth in a fast-paced, diverse, and inclusive environment, ideal for those seeking a challenging, team-oriented setting.

Requirements

High School Diploma or GED (per state requirements)
Pharmacy Technician license/certification/registration (per state requirements)
3+ years of related experience
Minimum of 6 months Data Entry experience in a long-term or managed care setting
Proficient in the utilization of all pharmacy systems (e.g., document imaging, legacy pharmacy computer operating system)
Knowledge of Brand Name/Generic medications and Sig codes
Ability to work independently and deliver to deadlines
Ability to solve problems with minimal direction
Great attention to detail and accuracy
Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines
Quality minded; motivated to seek out errors and inquire when something appears inaccurate
Work Ethic/Integrity – must possess intrinsic drive to excel coupled with values in line with company philosophy
Strategy and Planning – ability to think ahead, plan and manage time efficiently
Problem Solving – ability to analyze causes and solve problems at both a strategic and functional level
Team Oriented – ability to work effectively and collaboratively with all team members

Nice To Haves

National Certification preferred (PTCB)

Responsibilities

Enter and process prescriptions into the pharmacy operating system with speed and accuracy.
Communicate with customers via telephone, responding quickly and courteously to their needs.
Enter new and refill prescriptions into the operating system accurately and in a timely manner to eliminate errors at dispensing.
Triage incoming fax prescriptions to ensure timely dispensing.
Ensure proper notes are maintained in the computer system and cycle fill coding is accurate.
Calculate and/or verify the correct dosage based on the prescription.
Demonstrate caring, understanding, and courtesy when responding to calls from customers and route calls appropriately.
Ensure all prescriptions assigned for processing are completed within the regular shift.
Receive, evaluate, process, and follow up as needed with doctors’ offices on all assigned refills.
Troubleshoot, research, and resolve customer service issues using advanced knowledge.
Exercise proficiency in the utilization of all pharmacy systems (e.g., document imaging, legacy pharmacy computer operating system).
Work collaboratively with other team members to ensure a smooth workflow in the data entry department.
Understand and exercise proficiency in Cycle processes to meet delivery deadlines.
Maintain data entry records for cycle medication, fill requests, and process cycle medication orders needing renewal, in addition to new cycle orders as applicable.
Consistently meet the pharmacy's established accuracy and productivity levels.
Assist with filing of completed orders, packaging of medications, inventory, profiling of orders for medical records, and filling processed prescriptions to dispense to the patient, as needed.
Perform other essential functions and duties as assigned.

Benefits

Competitive pay
401(k) with company match
Medical, Dental and Vision (Full-Time employees working 30+ hours/week only)
Health Savings Accounts and Flexible Spending Accounts (Full-Time employees working 30+ hours/week only)
Company-paid Basic Life and Accidental Death & Dismemberment (Full-Time employees working 30+ hours/week only)
Company-paid Long-Term Disability and optional Short-Term Disability (Full-Time employees working 30+ hours/week only)
Voluntary Employee and Dependent Life, Accident and Critical Illness (Full-Time employees working 30+ hours/week only)
Dependent Care Flexible Spending Accounts (Full-Time employees working 30+ hours/week only)
Employee Assistance Program (EAP)
Guardian Angels (Employee assistance fund)
Paid holidays and sick days
Generous vacation benefits based on years of service