Data Entry Specialist II

World Oil•South Gate, CA

2d•$20 - $21

About The Position

The Data Entry Specialist II supports the customer service department by managing incoming manifests and profiles and assisting with daily paperwork flow to help maintain facility compliance with regulatory agencies. The role also provides general support to customers and coworkers, may cover receptionist duties as needed, and performs other related duties as assigned.

Requirements

High school diploma or equivalent (G.E.D.).
One year of experience in an office setting.
Proficiency using Excel and Word.
Knowledge of administrative and office procedures and systems, including word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
Knowledge of principles and processes for providing customer and personal services, including customer needs assessment, meeting service quality standards, and evaluating customer satisfaction.
Ability to communicate information effectively to others.
Ability to understand the implications of new information for current and future problem-solving and decision-making.
Ability to combine information to form general rules or conclusions, including identifying relationships among seemingly unrelated events.
Ability to listen to and understand information and ideas presented through spoken words and sentences.

Nice To Haves

Previous work experience entering data.

Responsibilities

Complete receiving drum tickets for billing.
Check daily paperwork for discrepancies and contact customers to reconcile them.
Enter hazardous manifest data.
Mail manifests and prepare them for mailing, including unfolding as needed.
File general receiving and shipping documents.
Ensure all necessary manifest copies are mailed within 30 days of receipt.
Monitor completion and mailing of attached certificates of treatment or recycling.
Assist customers and coworkers with data entry of profiles and manifests and with paperwork requests.
Cover receptionist duties and responsibilities as needed and assigned.
Perform other related duties as assigned.