Centralized Staffing & Scheduling Coordinator - Jefferson Avenue Medical Office Building

Mercy Health BSMH • Toledo, OH

8d

About The Position

The Centralized Staffing & Scheduling Coordinator performs scheduling, staffing, and timekeeping responsibilities for designated work areas. The role creates and edits schedules, fills open shifts, manages timecards, and mobilizes staff to address needs arising less than 24 hours before a shift, including cancellations, flexing, floating, and unplanned vacancies. The coordinator also maintains unit and department schedules in an electronic staffing system and communicates with multiple stakeholders and leaders.

The position prepares schedules in collaboration with nurse managers, evaluates schedule requests and staffing needs, and balances skill mix and coverage. It adjusts staffing levels by acquiring additional personnel or reducing scheduled staff, responds to sick calls, coordinates coverage for short-notice needs, and works to use available resources while minimizing fiscal impact. The coordinator also handles timecard attestations and exceptions, maintains staffing records and reports, and assists with agency resources and contract labor.

Requirements

• One year of experience with staffing and scheduling software.

Nice To Haves

• Associate degree in business, data management, or a related field.
• Previous experience in a healthcare setting.

Responsibilities

• Create and edit nursing department schedules in the electronic scheduling system in accordance with hospital policies, procedures, and guidelines.
• Assign specialty roles based on each unit’s operational needs.
• Prepare accurate daily and shift schedules reflecting forecasted needs in collaboration with nurse managers.
• Approve or deny schedule requests based on unit needs and skill mix, communicating with unit managers as appropriate.
• Balance and publish schedules after the self-scheduling period, ensure skill-mix coverage, determine vacancy rates, and post incentive shifts in accordance with ministry policy.
• Adjust schedules by acquiring additional personnel or reducing scheduled staff, and contact available staff to fill open shifts and meet unit care requirements.
• Determine complex department staffing needs within 24 hours of a shift, arrange coverage in the staffing technology, and communicate it to units.
• Receive sick-call notifications and manage unplanned shift vacancies.
• Evaluate system-wide staffing needs and recruit associates for open shifts, using technology to maximize inpatient resources while minimizing fiscal impact.
• Maintain unit and department schedules in the electronic staffing system and communicate critical or immediate staffing needs to nurse managers or their designees.
• Approve or deny timecard requests with attestations, communicating with unit managers as appropriate.
• Prepare timecards for manager approval by reviewing and resolving exceptions.
• Maintain staffing-related records, files, and reports, and distribute reports to appropriate leaders as determined by the manager.
• Assist with allocation of agency resources and perform other duties related to contract labor as assigned.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed