Centralized Staffing Coordinator

Texas Children's Medical Center•Houston, TX

About The Position

The Centralized Staffing Coordinator supports hospital operations through proactive staffing coordination, accurate time and attendance management, and timekeeping system support. The role serves as a liaison between leadership, payroll, and hospital departments to help maintain appropriate staffing levels, comply with policies, process payroll accurately, and communicate effectively. It integrates scheduling, attendance reconciliation, timekeeping system oversight, and reporting to support operational efficiency and fiscal accountability.

Requirements

  • High school diploma or GED.
  • Two years of payroll, timekeeping, and/or hospital administrative experience.

Responsibilities

  • Generate, balance, and maintain unit schedules to ensure adequate staffing levels.
  • Review self-scheduling, time-off requests, and staffing changes in accordance with hospital policy.
  • Address unplanned staffing gaps by soliciting coverage and coordinating with unit leaders, float pools, and external agencies as needed.
  • Maintain current staff databases, including FTE status, competencies, and contact information.
  • Serve as a primary point of contact for staff regarding scheduling changes and policies.
  • Reconcile employee timecards to ensure accurate pay and attendance records.
  • Enter and validate manual time adjustments and pay codes as required.
  • Investigate discrepancies between scheduling, payroll, and timekeeping systems.
  • Coordinate with Human Resources to ensure employee status accuracy.
  • Maintain required documentation and historical timecard records.
  • Perform timely and accurate time and labor processing in line with established accuracy standards.
  • Provide timekeeping troubleshooting and respond to complex inquiries.
  • Provide system support, reports, and audits related to attendance, overtime, and leave.
  • Participate in system upgrades, testing, and enhancement initiatives.
  • Maintain desk procedures and ensure adherence to departmental workflows and policies.
  • Communicate with unit leadership, staff, payroll, and internal stakeholders.
  • Prepare and distribute staffing, payroll, overtime, leave, and agency reports.
  • Document staffing and timekeeping activity in electronic systems.
  • Respond professionally to inquiries and maintain confidentiality of information.
  • Support appropriate use of overtime and staffing resources.
  • Assist leadership with labor cost awareness and staffing efficiency.
  • Ensure compliance with hospital policies, payroll procedures, and applicable regulations.
  • Maintain current knowledge of hospital systems, policies, and procedures.
  • Participate in required training, meetings, and performance improvement initiatives.
  • Serve as a resource and support for new team members.
  • Demonstrate problem-solving, adaptability, professionalism, and customer service.
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