About The Position

The Centralized Staffing & Scheduling Coordinator performs scheduling, staffing, and timekeeping responsibilities for designated work areas. The role uses an electronic staffing system to create and edit schedules, fill open shifts, manage timecards, and respond to daily staffing needs arising less than 24 hours before a shift, including cancellations, flexing, floating, and unplanned vacancies. The coordinator communicates with multiple stakeholders and leaders to support unit staffing and operational needs. The position is based in the Jefferson Avenue Medical Office Building and is part of the ROC - Toledo Regional Office department. Mercy Health describes itself as a faith-based, patient-focused organization committed to compassion, human dignity, integrity, service, stewardship, collaboration, excellence, and respect.

Requirements

  • One year of experience with staffing and scheduling software is required.

Nice To Haves

  • Associate degree in business, data management, or a related field.
  • Previous experience in a healthcare setting.

Responsibilities

  • Create and edit nursing department schedules in the electronic scheduling system in accordance with hospital policies, procedures, and guidelines.
  • Assign specialty roles based on each unit’s operational needs.
  • Prepare accurate daily and shift schedules reflecting forecasted staffing needs in collaboration with nurse managers.
  • Approve or deny schedule requests based on skill mix and unit needs, communicating with unit managers as appropriate.
  • Balance and publish schedules at the end of the self-scheduling period to ensure appropriate skill mix coverage.
  • Determine department vacancy rates and post incentive shifts in accordance with ministry incentive policy.
  • Adjust schedules by acquiring additional personnel or reducing scheduled staff as needed.
  • Contact available staff to fill open shifts and meet unit care requirements using available resources.
  • Determine complex department staffing needs within 24 hours of a shift, arrange appropriate coverage in the technology, and communicate with units.
  • Receive sick-call notifications and manage unplanned shift vacancies.
  • Evaluate system-wide staffing needs and recruit associates for open shifts, using technology to maximize inpatient resources while minimizing fiscal impact.
  • Maintain unit and department schedules in the electronic staffing system.
  • Communicate critical or immediate staffing needs to the nurse manager or designee.
  • Approve or deny timecard requests with attestations and communicate with unit managers as appropriate.
  • Prepare timecards for manager approval by reviewing and cleaning up exceptions.
  • Maintain staffing-related records, files, and reports.
  • Distribute reports to appropriate leaders as determined by the manager.
  • Assist with allocation of agency resources and perform other duties related to contract labor as assigned.
  • Perform other job-related duties as required by the supervisor, subject to reasonable accommodation.

Benefits

  • Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
  • Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
  • Tuition assistance, professional development, and continuing education support.
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