Centralized Processing Specialist Temp

East West Bank • El Monte, CA

1d

About The Position

East West Bank is seeking a temporary Centralized Processing Specialist to support banking back-office processing. The role performs general-ledger balancing and reconciliation, handles return items and other exception transactions, and responds to customer inquiries by phone and email. It also includes researching and administering bank records accurately and promptly. The specialist works with minimal supervision and may use independent judgment to complete assignments. The position requires banking back-office operations experience, strong attention to detail and customer service skills, and the ability to work in a fast-paced environment with sensitive deadlines. Overtime may be needed.

Requirements

• Banking back-office operations experience within a banking institution.
• Strong collaboration and people skills.
• Integrity and dutifulness.
• Availability to work overtime as needed.
• Strong attention to detail and organizational skills.
• Excellent customer service and communication skills.
• Ability to adapt to a fast-paced environment, meet sensitive deadlines, and handle multiple tasks simultaneously.
• Proficiency in Microsoft Word and Excel.
• Adherence to policies, procedures, and attendance requirements.
• Legal authorization to work in the United States; visa sponsorship is not offered.

Nice To Haves

• Experience with FIS IBS Insight systems.

Responsibilities

• Perform general-ledger balancing and reconciliation.
• Process return items, non-post and exception transactions, foreign items, ATM balancing, and adjustments.
• Handle customer inquiries clearly by phone and email.
• Research and administer the creation, reproduction, and use of bank records accurately and promptly.
• Complete assignments with minimal supervision and exercise independent judgment when needed.

Benefits

• Career path development opportunities.

What This Job Offers

• Education Level: No Education Listed