Central Sterile Supervisor

Mass General Brigham•Jamaica Plain, MA

1d•Onsite

About The Position

The Central Sterile Supervisor is responsible for directly supervising sterile processing staff and overseeing daily operations across assigned areas or shifts. The role is accountable for team performance, staffing, workflow management, and safe, efficient, compliant sterile processing operations. It supports quality, safety, infection prevention, regulatory compliance, procedural readiness, and customer service. This position is onsite at Brigham and Women's Faulkner Hospital, Inc., with a full-time evening schedule of 40 hours per week.

Requirements

High school diploma or equivalent required; experience cannot substitute for the education requirement.
Current CRCST certification from the Healthcare Sterile Processing Association (HSPA) or C.S.P.D.T. certification from the Certification Board for Sterile Processing and Distribution, Inc. required.
2–3 years of experience as a Central Sterile Technician required.
Strong patient/customer service skills.
Ability to control operations of equipment or systems.
Knowledge of case cart assembly and strong attention to detail.
Familiarity with regulatory standards of materials management.
Knowledge of sterilization procedures, aseptic technique, and maintenance and care of instruments and equipment.

Nice To Haves

Certified Instrument Specialist (CIS) certification from HSPA.
Certified Endoscope Reprocessor (CER) certification from HSPA.

Responsibilities

Supervise daily sterile processing operations, including staffing support, workflow oversight, scheduling, and operational coordination.
Support quality, safety, infection prevention, and regulatory compliance standards across sterile processing operations.
Coordinate workflows between Sterile Processing, Operating Room staff, procedural areas, and external clinics as applicable.
Monitor team productivity and daily operational performance.
Oversee inventory management to ensure availability and operational readiness.
Coordinate instrument repair, maintenance, loaner instrumentation, and vendor support activities as applicable.
Directly supervise staff, including performance management, coaching, and staffing decisions.
Participate in departmental audits, quality initiatives, workflow improvement activities, and operational planning.
Support timekeeping, staffing documentation, operational reporting, and other departmental administrative functions as assigned.
Ensure team performance, adherence to quality standards, and daily operational outcomes within the assigned area.