Central Sterile Supervisor

Mass General Brigham•Boston, MA

22h•$32 - $47•Onsite

About The Position

The Central Sterile Supervisor directly supervises sterile processing staff and oversees daily operational execution across assigned areas or shifts. The role is accountable for team performance, staffing, workflow management, and safe, efficient, compliant sterile processing operations. The position is full-time, 40 hours per week, evening shift, and onsite at Brigham and Women's Faulkner Hospital, Inc. The supervisor supports quality, safety, infection prevention, and regulatory compliance; coordinates workflows with Sterile Processing, Operating Room staff, procedural areas, and external clinics; and oversees productivity, inventory, instrument repair and maintenance, loaner instrumentation, and vendor support. The role also includes staff coaching and performance management, participation in audits and improvement initiatives, and assigned timekeeping, documentation, reporting, and administrative work. Patient care, either direct or indirect, is not required.

Requirements

High school diploma or equivalent required; experience cannot be substituted for the education requirement.
Current CRCST certification from HSPA or CSPDT certification from the Certification Board for Sterile Processing and Distribution, Inc. required.
2–3 years of experience as a Central Sterile Technician required.
Strong patient/customer service skills.
Ability to control operations of equipment or systems.
Knowledge of case cart assembly and strong attention to detail.
Familiarity with regulatory standards of materials management.
Knowledge of sterilization procedures, aseptic technique, and the maintenance and care of instruments and equipment.

Nice To Haves

Certified Instrument Specialist (CIS) certification from HSPA.
Certified Endoscope Reprocessor (CER) certification from HSPA.

Responsibilities

Supervise daily sterile processing operations, including staffing support, workflow oversight, scheduling, and operational coordination.
Support quality, safety, infection prevention, and regulatory compliance standards across sterile processing operations.
Coordinate workflow between Sterile Processing, Operating Room staff, procedural areas, and external clinics to support procedural readiness and customer service.
Monitor team productivity and daily operational performance.
Oversee inventory management to ensure availability and operational readiness.
Coordinate instrument repair and maintenance, loaner instrumentation, and vendor support as applicable.
Directly supervise staff, including performance management, coaching, and staffing decisions.
Participate in departmental audits, quality initiatives, workflow improvement, and operational planning.
Support timekeeping, staffing documentation, operational reporting, and other assigned departmental administrative functions.
Ensure team performance, adherence to quality standards, and daily operational outcomes within the assigned area.