Central Registration
About The Position
Atlanta Rehabilitation & Performance Center is seeking a Central Registration Representative to join their team. This role is crucial for ensuring patients are registered accurately and efficiently before receiving services. The company has been providing exceptional therapy services for over 25 years and is dedicated to a patient-centric approach, emphasizing personalized care, swift scheduling, and progressive treatment. The clinic primarily focuses on musculoskeletal and orthopedic conditions, treating both non-surgical and post-operative cases. This is an in-person position with some flexibility on clinic work location.
Requirements
- Superb customer service skills
- Ability to multitask
- Enjoy working as part of a team environment
- Love of working with people
- Good organizational and communication skills
- Some experience with medical administration is preferred
Nice To Haves
- High school diploma
- One year office experience or twelve months secondary education which includes clerical training
- Experience in an office setting or call center
- Experience with medical insurance
- Experience in a healthcare office
- Must possess strong customer service skills (phone and in person)
- Ability to work under deadlines and maintain critical thinking skills
- Possess strong interpersonal skills, initiative, and good judgment
- Proficient in typing
- Proficient with Microsoft Office Products including Word, Excel, and Outlook Applications
- Highly organized and schedule driven
- Flexible with daily tasks
Responsibilities
- Responsible for registering all patients before service is rendered
- Obtains demographic and financial (insurance) information from all patients and enters information into computer.
- Explaining financial obligations to the patient as well as need for services.
- Understanding of insurance, billing, and able to explain details clearly to patients.
- Managing a high volume of phone calls continuously during a given shift while maintaining a superior level of attention to detail
- Engaging with patients and team members in a professional manner while providing exceptional customer service in a fast-paced environment
Benefits
- Medical/Dental/Vision insurance
- 401K with 50% employer match up to 6% per check
- Paid holidays
- Paid time off
- Company-paid employee life insurance
- Voluntary life insurance options
- Short and long-term disability options
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
