Central Registration
About The Position
Atlanta Rehabilitation & Performance Center is seeking a Central Registration Representative to join their team. This role is crucial for ensuring patients are registered efficiently and accurately before receiving services. The position involves managing patient demographics, financial and insurance information, explaining financial obligations, and handling a high volume of phone calls in a fast-paced environment. The ideal candidate will possess excellent customer service, multitasking, organizational, and communication skills, and enjoy working collaboratively with a team.
Requirements
- Superb customer service skills
- Ability to multitask
- Enjoy working as part of a team environment
- Love of working with people
- Good organizational and communication skills
- Some experience with medical administration is preferred.
- The position is in person but there is some flexibility on clinic work location.
Nice To Haves
- High school diploma
- One year office experience or twelve months secondary education which includes clerical training
- Experience in an office setting or call center
- Experience with medical insurance
- Experience in a healthcare office
- Must possess strong customer service skills (phone and in person)
- Ability to work under deadlines and maintain critical thinking skills
- Possess strong interpersonal skills, initiative, and good judgment
- Proficient in typing
- Proficient with Microsoft Office Products including Word, Excel, and Outlook Applications
- Highly organized and schedule driven
- Flexible with daily tasks
Responsibilities
- Responsible for registering all patients before service is rendered
- Obtains demographic and financial (insurance) information from all patients and enters information into computer.
- Explaining financial obligations to the patient as well as need for services.
- Understanding of insurance, billing, and able to explain details clearly to patients.
- Managing a high volume of phone calls continuously during a given shift while maintaining a superior level of attention to detail
- Engaging with patients and team members in a professional manner while providing exceptional customer service in a fast-paced environment
Benefits
- Medical/Dental/Vision insurance
- 401K with 50% employer match up to 6% per check
- Paid holidays
- Paid time off
- Company-paid employee life insurance
- Voluntary life insurance options
- Short and long-term disability options
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
