Central Office Specialist -TLB

Georgia Department of Revenue • Atlanta, GA

1d • Onsite

About The Position

The Georgia Department of Labor is hiring multiple Central Office Specialists for the UI Appeals Department at its headquarters in Atlanta, Georgia. These are time-limited positions subject to funding availability and agency needs. Under limited supervision, the role performs administrative duties related to the UI Appeals Tribunal. The position is based at 148 Andrew Young International Blvd. NE, Atlanta, Georgia, 30303.

Requirements

• High school diploma or GED.
• One year of experience in an office setting using computer software.
• Must be well organized.
• Excellent computer skills.
• Ability to multitask.
• Good communication and organization skills.

Nice To Haves

• Associate degree or higher.
• One year of working knowledge or experience in the unemployment insurance field.
• Intermediate or high proficiency in Microsoft Word and Excel.

Responsibilities

• Receive, review, process, and docket appeal requests.
• Investigate facts related to appeal requests and evaluate evidence to determine appropriate actions.
• Create and maintain electronic appeal files for hearings.
• Send and mail hearing files to interested parties.
• Assign issues for discussion at upcoming appeals hearings.
• Keep Tribunal records updated with appropriate notes and entries.
• Keep the Tribunal and Administrative Hearing Officers informed about the status of assigned cases and hearing files.

Benefits

• Retirement and savings plans, including an employee retirement plan.
• Health insurance with multiple plan options.
• Flexible and voluntary benefits.
• Flexible spending accounts for healthcare and dependent care.
• Dental insurance.
• Vision insurance.
• Life insurance.
• Disability coverage.
• Long-term care coverage.
• Legal benefits.
• Paid time off, including annual leave and sick leave.
• 13 paid holidays.
• Other leave, including parental leave.
• Employee Assistance Program.
• Employee discounts.
• Employee purchasing program.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED