Central Office Project Manager

Bold New Solutions - BNS Power • Hillsboro, OR

3d • Hybrid

About The Position

The Central Office Project Manager / Supervisor serves as the primary customer contact and leads Central Office installation and technician teams. The role oversees project execution, workforce scheduling, customer communication, quality assurance, safety compliance, and operational performance to ensure projects are completed on time, within scope, and in accordance with customer and industry standards. The position also leads Central Office Technicians and Installers while coordinating customer access, administrative functions, project reporting, and field operations.

The role is in the Critical Infrastructure Services department, reports to the Operations Manager, and is based in Hawaii. A valid passport is required, and the employee must be able to obtain security clearance as required. A background check and drug testing may be required. Flexible work-from-home options are available.

Requirements

• At least 8 years of telecommunications infrastructure experience.
• At least 3 years leading installation or Central Office teams.
• Experience managing carrier projects.
• Excellent customer communication skills.
• Strong organizational skills.
• Proficiency with Microsoft Office.
• Valid passport.
• Ability to obtain security clearance as required.

Responsibilities

• Serve as the primary customer contact throughout project execution.
• Manage project schedules, labor planning, and resource allocation.
• Coordinate installation and technician activities.
• Monitor project milestones and productivity.
• Ensure compliance with customer requirements and BNS quality standards.
• Conduct project meetings and status updates.
• Supervise Central Office Technicians and Installers.
• Conduct coaching and performance evaluations.
• Mentor field personnel.
• Identify staffing needs and recommend hiring or corrective action.
• Ensure employee training requirements are met.
• Coordinate facility access and badging.
• Submit Method of Procedures (MOPs).
• Submit Requests for Change (RFCs).
• Coordinate customer meetings.
• Serve as the project escalation point.
• Deliver productivity and project reports.
• Promote a safety-first culture.
• Conduct field audits.
• Ensure compliance with Telcordia, carrier standards, OSHA, and BNS procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed