Benefit Payment Control Agent -TLB

Georgia Department of Revenue•Atlanta, GA

About The Position

The Georgia Department of Labor is hiring multiple Benefit Payment Control Agents for its Benefits Payment Control Unit. These are time-limited positions subject to funding availability and agency needs, with assignments at Career Centers across Georgia. Under supervision, the role reviews fraudulent and non-fraudulent unemployment insurance claimant overpayment cases for compliance with applicable program regulations. The agent gathers relevant documents and evidence, evaluates whether the evidence is sufficient to support prosecution, and assists in preparing cases for collection, criminal prosecution, or civil action. The agent may testify in administrative hearings or court proceedings, and negotiates and monitors repayment agreements with non-fraudulent claimants, pursuing court action when agreements are defaulted.

Requirements

High school diploma or GED.
Completion of 90 quarter hours or 60 semester hours in criminal justice or a related field.
Three years of experience in the related area.
An equivalent combination of knowledge, education, job or internship experience, training, or certifications that provides the necessary knowledge and skills may be substituted year-over-year.

Nice To Haves

Four years of unemployment insurance benefits experience.
Two years of experience performing duties related to determining program eligibility.
Two years of experience filing civil actions for the purpose of collecting debt.
One year of experience processing and rendering benefit overpayment determinations.

Responsibilities

Review unemployment insurance fraudulent and non-fraudulent claimant overpayment cases submitted for collection for compliance with applicable program regulations.
Gather pertinent documents and evidence to support cases.
Analyze findings and determine whether evidence is sufficient to support prosecution.
Assist in preparing cases for collection, criminal prosecution, or civil action.
Testify, as necessary, in administrative hearings or court proceedings.
Negotiate and monitor repayment agreements with non-fraudulent claimants and proceed with court action upon default.