Central Kitchen Food Service Production Supervisor

Outpost Natural Foods•Milwaukee, WI

About The Position

The Central Kitchen Assistant helps ensure high-quality service to internal and external customers by supervising and motivating commissary staff, maintaining department standards, and keeping the kitchen stocked, clean, organized, and efficient. The role supports the Production Manager and performs manager duties in the manager’s absence. The position involves coordinating daily production, assigning and monitoring staff tasks, supporting food preparation and quality standards, following recipes and food-safety procedures, and helping maintain department systems. It also includes ordering and receiving supplies, inventory control, pricing and labeling products, staff scheduling and training support, and documenting employee performance when necessary. The work takes place in a fast-paced production kitchen, near moving mechanical parts and in hot and cold conditions. The role may involve moderate to loud noise. Physical activities include standing, walking, bending, reaching, handling sharp cutting instruments, climbing step stools, and lifting up to 60 pounds.

Requirements

At least two years of food service experience.
High-level knife skills.
Demonstrated ability to follow sanitation and production guidelines.
Previous supervisory experience.
Ability to delegate work appropriately and manage and motivate staff.
Proficiency in math.
Attention to detail and good organizational skills.
Ability to handle multiple demands, work under time pressure, and meet deadlines.
Ability to follow systems and procedures through to completion.
Willingness to learn, remain open to new ideas, and take on new responsibilities.
Objectivity, neutrality, and calmness under pressure.
Regular, predictable attendance.
Effective communication skills in English.
Ability to read and comprehend instructions.
Accuracy and thoroughness.
Ability to work efficiently in a fast-paced environment and adapt quickly to changing conditions.
Ability to stand, walk, bend, reach, handle or feel objects, and climb up and down step stools.
Ability to lift up to 60 pounds.
Ability to use sharp cutting instruments regularly.
Close, distance, and color vision; depth perception; and ability to adjust focus.
Ability to taste and smell.

Responsibilities

Provide fair, consistent, respectful, efficient, informative, and friendly customer service.
Plan, organize, and supervise department operations in the commissary manager’s absence.
Help establish production standards and improve standard operating procedures.
Help develop daily production schedules and assign staff tasks and priorities.
Monitor production pace and communicate production schedules with the commissary manager.
Ensure staff use appropriate kitchen systems, techniques, recipes, production guidelines, and food-safety practices.
Complete assigned production tasks promptly and ensure staff do the same.
Maintain neat, organized, sanitary kitchen and storage areas and implement the weekly cleaning schedule.
Follow storage, labeling, sanitation, health department, and safety requirements.
Adapt to changes in staffing and production needs and help staff adjust to changes.
Uphold food-quality standards and help prepare agendas for department leadership meetings.
Ensure daily staff meetings take place and scheduled staff participate; attend department meetings as scheduled.
Order products and supplies to keep the department stocked while keeping inventory to a minimum.
Receive and stock orders, inspect product condition and invoice accuracy, and ensure correct product rotation.
Review and log invoices and credits; cost and price commissary items according to margin goals.
Label commissary items with ingredient listings and pricing information.
Assist with inventory control, including recording losses and transfers and conducting quarterly inventory.
Assign daily staff tasks, encourage and motivate staff, provide guidance, and answer questions.
Assist with schedule preparation and cover vacant shifts when needed, notifying the manager of occurrences.
Assist with staff training and ensure staff follow department procedures.
Support the commissary manager with employee performance matters and document performance when necessary.
Help communicate policy and procedure changes to department staff.
Perform duties listed in commissary clerk, production/prep, and garde-manger job descriptions, and perform manager duties in the manager’s absence.
Follow company policies and procedures, keep the store orderly and clean, maintain a positive attitude, and perform other assigned duties.