Central Dispatcher

Badger Infrastructure Solutions Ltd • Sandy, UT

7d

About The Position

The Central Dispatcher schedules, coordinates, dispatches, and monitors Badger units within a defined region, following national processes and procedures. The role requires flexibility to work nights and weekends. Compensation is commensurate with education and/or experience.

Badger Infrastructure Solutions provides non-destructive hydro-excavation services to a diverse customer base across sectors including oil and gas, energy, industrial, construction, and transportation, as well as government agencies in Canada and the United States.

Requirements

• High school diploma or GED.
• 1–2 years of dispatch experience in a fast-paced environment.
• Excellent communication skills to collaborate with others under any type of condition.
• Excellent clerical and organizational skills to track schedules, routes, and personnel.
• Computer knowledge for scheduling and other dispatching duties.
• Ability to multitask across different and sometimes conflicting events.
• Ability to work under stress, remain calm, and calm others during rapidly changing circumstances.
• Ability to relay information in a fast-paced environment.
• Flexibility to work nights and weekends.

Nice To Haves

• Knowledge of the Oracle Field Operations module is preferred.

Responsibilities

• Manage the dispatch calendar, including Google Calendar.
• Manage daily dispatch activities, including unit availability, time approval by the Branch Manager, and dispatching the closest trucks.
• Convert opportunities to sales requests and confirm them with the owner, such as the Outside Sales Representative, General Manager, or Branch Manager.
• Answer the central dispatch phone line promptly and professionally.
• Process requests from existing standard customers.

Benefits

• Generous salary and bonus program(s).
• Low-cost medical, dental, and vision insurance.
• Retirement plan with employer matching contributions.
• Attractive vacation programs.
• Inclusive group life insurance.
• Employee Assistance Program (EAP) with covered behavioral health visits.
• Employee referral program.
• Employee training programs.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED