Dispatcher Central Transport

Children's of Alabama•Birmingham, AL
•Onsite

About The Position

The Dispatcher works in Central Transportation at the Main Campus McWane Building. The role is part of the Customer Service Center and serves as a link between customers and the Center, providing prompt, efficient, customer-focused service. The position requires active daily involvement, visibility, open-mindedness, and professionalism in interactions with Service Center and facility staff, internal and external customers, and suppliers. The Dispatcher provides clerical services to Service Center leaders and managers and performs and coordinates duties related to scheduling, dispatch, and performance of Customer Service Center divisions. Team members are expected to demonstrate the Hospital’s vision and contribute to its mission through integrity, innovation, and a commitment to personal development. The schedule is full-time, 3:00 p.m. to 11:30 p.m., Monday through Friday, with rotating weekends and holidays.

Requirements

  • High school diploma or equivalent.
  • Two years of staff-level experience.
  • Ability to read, write, comprehend, and communicate in English.
  • Ability to remain calm in challenging circumstances.
  • Flexibility, versatility, and reliability as a team player.
  • Integrity, innovation, and commitment to personal development.

Responsibilities

  • Provide prompt, efficient, customer-focused service as a link between customers and the Customer Service Center.
  • Provide clerical services to Service Center leaders and managers.
  • Perform and coordinate duties related to scheduling and dispatch.
  • Coordinate duties related to the performance of Customer Service Center divisions.
  • Demonstrate professionalism and daily involvement when interacting with Service Center and facility staff, customers, and suppliers.
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