Central Care Center Supervisor

Service Corporation International • Pompano Beach, FL

1d • Onsite

About The Position

Our associates celebrate lives. We celebrate our associates. As a working supervisor, manages the day-to-day Personal Care Center operations ensuring compliance with regulations, policies, procedures, and safety. Develops work schedules, delegates workload across resources.

Requirements

• State specific required diploma or accreditations
• Holds and maintains any State specific licensing and/or certifications
• Valid State Driver’s License
• At least five (5) years of funeral home, care center and/or decedent care preparation
• Knowledge of computers and some software including MS Office products required
• Ability to work individually and as a team
• Ability to prioritize and organize effectively with a keen sense to detail
• High level of compassion and integrity
• Effective communication, training and problem solving skills
• Strong written and oral communication

Nice To Haves

• May have crematory responsibilities.
• May retrain staff to ensure compliance with the operating procedures of corporate, federal, state and local regulations, including OSHA regulations and Safety and Environmental guidelines.

Responsibilities

• Performs responsibilities of Embalmer and Cosmetologist; may have crematory responsibilities.
• Maintains a clean, stocked, and compliant preparation room.
• Cleans soiled equipment and hazardous material spills.
• Ensures hazardous materials and spills are handled in accordance with the Material Data Safety Sheets.
• Inventories and orders supplies to ensure an adequate supply.
• Requests Care Center and Crematory equipment maintenance and repair; escalates equipment replacement to management.
• Inspect deceased at various preparation stages ensuring result meets the family’s expectations.
• Collaborates with Learning & Development on training needs.
• Develops job aids to facilitate learning and procedure checklists.
• Executes and participates in various training activities.
• Trains team on safe working environment and procedures.
• May retrain staff to ensure compliance with the operating procedures of corporate, federal, state and local regulations, including OSHA regulations and Safety and Environmental guidelines.
• Oversees the day-to-day Care Center operations.
• Develops work schedules, delegates assignments, and communicates priorities and expectations.
• Ensures compliance with policies, procedures, and including embalming, transporting, removals, dispatching.
• Develop a strong, trusting, and reliable team.
• Understand team members career aspirations and provide assignments to develop skills and/or close gaps.
• Constructively address issues and provide tangible and appropriate feedback.
• Apply a proactive and collaborative management style in order to increase employee engagement and minimize turnover.
• Monitor training and licensing requirements ensuring staff is re-trained/licensed prior to expiration.
• Coordinate staff work and time-off schedules ensuring appropriate coverage.
• Responsible for screening candidates (internal and external) and hiring or promoting a skilled and effective staff.
• Recommends pay increases, special pays, and career advancements.

Benefits

• Equal Opportunity Employer, M/F/D/V
• SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED