Central Processing Supervisor

Boston Medical Center•Boston, MA

16h•Onsite

About The Position

The Central Processing Supervisor is responsible for the daily operations of the department and the supervision of staff. Supervises and coordinates the daily technical tasks of reprocessing medical and surgical equipment to ensure items are assembled following established policies and procedures. Responsible for ensuring customer and patient support through infection control processes, sterility assurance, and equipment/ instrumentation availability, each in a timely and cost-effective manner. Demonstrates leadership skills by consistently using problem-solving methodology/ conflict management skills. Identifies conflict and initiates resolution plan. Identifies and utilizes appropriate channels for problem-solving. Evaluates the effectiveness and implications of one's own decisions and take responsibility and ownership for any problems. Demonstrate flexibility in response to change. Effectively prioritizes workload; appropriately delegates and supervises; recognizes employee accomplishments and celebrates successes. Consistently applies standards and fosters a work environment in which employees are supported and productive. Promotes and supports the team approach to departmental functions. Interacts appropriately with identified customer groups. Articulates a clear vision for areas of responsibility. Assists Department Manager Examines and monitors staff job performance for compliance with instructions, regulatory requirements, and established CPD policies and procedures. Develops, promotes, and supports an environment that will motivate staff to participate in a team approach. Assesses staff knowledge and skills relating to decontamination, reprocessing, sterilization, correct documentation, and distribution of sterile surgical supplies and equipment. Demonstrates knowledge of processes by actively participating in daily departmental functions. Demonstrates support for the management team when assigned to various projects. Assists with training demonstrations, competency testing, and performance evaluations. Documents disciplinary issues, initiates resolutions, and /or recommends corrective action plans. Responsible for making daily work assignments for the staff. Provides operational support to the Menino, Moakley, operating rooms, L & D, E.R, various floors, and clinics and serves as a liaison between all departments. Collaborates with the O.R. staff on specific service requirements. Communicates information regarding supplies and instrumentation. Monitors quality of services and recommends and initiates improvement. Procures the next day O.R. schedule and retrieves the Doctor’s preference cards for surgical case setup (utilizing computerized instrument inventory and Surgeon’s preference card management systems). Monitors the accurate and timely assembly and distribution of surgical case carts. Demonstrates knowledge of Materials Management. Assists with inventories and initiates in-house or outside orders following established par levels, whenever needed. Demonstrates knowledge of inventory control practices through stock rotation and removal of expired items from inventory. Participates in the consolidation and standardization of supplies and equipment for the department. Responsible for receiving and returning loaner vendor instrumentation. Performs all duties following departmental, organizational, and national standards. Oversees and assures daily quality assurance monitoring systems (i.e., biological test reading). Maintains proper documentation following the regulatory agencies and departmental protocols. Acts appropriately on results (i.e., load recall) and arranges for equipment repairs as needed. Demonstrates knowledge and proficiency in all functions and tasks of the Central Processing Department. Perform Managerial duties during the Manager/designate absence. If necessary, provides coverage to other shifts, i.e., sick calls, vacations. It is the expectation that all job-related duties are carried out and completed according to the departmental protocols, i.e., delivery and pick-up of CPD equipment in all areas of the hospital, provision of support services to all O.R., L & D, E.R., and other nursing units. Demonstrates considerable written and verbal communication skills in English as an essential function of the job. Communicates effectively; verbal and written in English. Accepts and transmits messages effectively in English. Practices and promotes telephone etiquette as an essential job function. Continuing Education. Ensures attendance at all department in-services. Ensures presenting to staff, at least one in-service per year. Maintains CRCST certification (through IAHCSMM or ASHCSP boards) by accumulating at least 12 CEU credits per year. Additional Standards. Utilizes Hospital’s behavioral standards as the basis for decision making and to facilitate the hospital’s goals and mission. Follows established hospital infection control and safety procedures. Performs all other duties as needed.

Requirements

A High School diploma or equivalent is required.
Must have 3-5 years of current experience working in a Central Processing Sterilization or Operating Room environment.
Thorough knowledge of decontamination and sterilization techniques and procedures, infection control and workflow principles and requirements, and equipment and supply inventory protocols.
Complete knowledge of clinical operations, hospital mission and goals, and human resources policies and procedures.
Advanced English oral and written communication skills.
Excellent organizational skills, including the ability to multi-task, delegate appropriately and meet deadlines.
Strong interpersonal skills with the ability to provide direction and development to employees by coaching, identifying training needs, assigning progressively challenging projects, and assisting in career development planning.
Ability to analyze and solve problems in a systematic, logical, and timely manner.
Ability to adapt to changes in daily routine, to work under stress yet maintain a courteous, tactful, and professional manner.
Basic computer proficiency is inclusive of the ability to enter and access data/information.
Proficiency with Microsoft Office including Word, Excel, and Outlook, and web browsers.
Must have or obtain within 90 days of hire a certification as a Certified Registered Central Sterile Technician (CRCST) by the International Association for Central Sterile Healthcare Materiel Management (IAHCSMM), or, as a Central Sterile Professional Department Technician (CSPDT) by the American Society of Healthcare Central Sterile Professionals (ASHCSP).
Certifications need to be maintained by obtaining the required CEU’s every year through the certifying agency.

Nice To Haves

An associate degree in science or college coursework/credits is preferred.
Certification as a Certified in Healthcare Leadership (CHL) supervisor/ manager is a plus.
Experience as a lead technician or supervisory experience preferred.

Responsibilities

Supervises and coordinates the daily technical tasks of reprocessing medical and surgical equipment to ensure items are assembled following established policies and procedures.
Ensures customer and patient support through infection control processes, sterility assurance, and equipment/ instrumentation availability, each in a timely and cost-effective manner.
Demonstrates leadership skills by consistently using problem-solving methodology/ conflict management skills.
Identifies conflict and initiates resolution plan.
Identifies and utilizes appropriate channels for problem-solving.
Evaluates the effectiveness and implications of one's own decisions and take responsibility and ownership for any problems.
Demonstrates flexibility in response to change.
Effectively prioritizes workload; appropriately delegates and supervises; recognizes employee accomplishments and celebrates successes.
Consistently applies standards and fosters a work environment in which employees are supported and productive.
Promotes and supports the team approach to departmental functions.
Interacts appropriately with identified customer groups.
Articulates a clear vision for areas of responsibility.
Assists Department Manager.
Examines and monitors staff job performance for compliance with instructions, regulatory requirements, and established CPD policies and procedures.
Develops, promotes, and supports an environment that will motivate staff to participate in a team approach.
Assesses staff knowledge and skills relating to decontamination, reprocessing, sterilization, correct documentation, and distribution of sterile surgical supplies and equipment.
Demonstrates knowledge of processes by actively participating in daily departmental functions.
Demonstrates support for the management team when assigned to various projects.
Assists with training demonstrations, competency testing, and performance evaluations.
Documents disciplinary issues, initiates resolutions, and /or recommends corrective action plans.
Responsible for making daily work assignments for the staff.
Provides operational support to the Menino, Moakley, operating rooms, L & D, E.R, various floors, and clinics and serves as a liaison between all departments.
Collaborates with the O.R. staff on specific service requirements.
Communicates information regarding supplies and instrumentation.
Monitors quality of services and recommends and initiates improvement.
Procures the next day O.R. schedule and retrieves the Doctor’s preference cards for surgical case setup (utilizing computerized instrument inventory and Surgeon’s preference card management systems).
Monitors the accurate and timely assembly and distribution of surgical case carts.
Assists with inventories and initiates in-house or outside orders following established par levels, whenever needed.
Demonstrates knowledge of inventory control practices through stock rotation and removal of expired items from inventory.
Participates in the consolidation and standardization of supplies and equipment for the department.
Responsible for receiving and returning loaner vendor instrumentation.
Performs all duties following departmental, organizational, and national standards.
Oversees and assures daily quality assurance monitoring systems (i.e., biological test reading).
Maintains proper documentation following the regulatory agencies and departmental protocols.
Acts appropriately on results (i.e., load recall) and arranges for equipment repairs as needed.
Demonstrates knowledge and proficiency in all functions and tasks of the Central Processing Department.
Perform Managerial duties during the Manager/designate absence.
Provides coverage to other shifts, i.e., sick calls, vacations.
Carries out and completes all job-related duties according to the departmental protocols, i.e., delivery and pick-up of CPD equipment in all areas of the hospital, provision of support services to all O.R., L & D, E.R., and other nursing units.
Utilizes Hospital’s behavioral standards as the basis for decision making and to facilitate the hospital’s goals and mission.
Follows established hospital infection control and safety procedures.
Performs all other duties as needed.