Supervisor - Central Sterile Processing

UPMC•Erie, PA

10h•Onsite

About The Position

The Supervisor coordinates daily operations within the Central Processing department and ensures all instrument and equipment processing—cleaning/decontamination, assembly, packaging, sterilization, and distribution—is completed efficiently and accurately. This role also provides supervision to staff and serves as a resource for resolving service issues and answering customer questions.

Requirements

High School Graduate or equivalent.
3 years of experience in central sterile processing.
2 years supervisory or team leader experience required.
Ability to communicate effectively with peers, physicians, staff of other hospital departments, and outside contacts.
Must complete 10 hours of continuing education to remain qualified as a Central Sterile Technician on an annual basis.
Must be able to stand for all shift hours and be able to pick up, push, pull etc. 35 pounds.

Nice To Haves

Certification Board for Sterile Processing and Distribution or Certified Registered Central Service Technician with Healthcare Sterile Processing Association.

Responsibilities

Communicates clearly and effectively in both verbal and written forms.
Documents thoroughly to support caregiver communication.
Applies critical thinking to assess clinical, social, safety, psychological, and spiritual needs.
Aligns daily work with organizational and professional goals to enhance patient safety and satisfaction.
Builds compassionate, healing relationships with colleagues and patients.
Shares innovations and knowledge through presentations, posters, and publications.
Utilizes performance improvement tools to enhance care quality and work environment.
Integrates research and best practices into daily work and shares improvements across units.
Collaborates to reduce surgical instrument errors and streamline same-day instrument processing.
Builds strong teams through mentoring and positive communication.
Coaches peers on cultural diversity and addresses workplace issues like horizontal violence.
Models accountability for time management, safe work hours, and healthy lifestyles.
Plans and completes professional development activities.
Coordinates educational opportunities to maintain staff certifications.
Mentors and educates others, positively impacting patients, peers, and the healthcare team.
Shares expertise beyond the clinical unit to support broader team development.
Embodies UPMC’s Core Values through responsible, accurate, and compassionate service.
Recommends and participates in clinical and workplace improvements.
Leads by fostering healthy relationships and supporting team initiatives.
Collaborates with managers to uphold standards in Central Sterile Processing (CSP).
Models excellent customer service and supports departmental goals.
Coaches and develops CSP staff, including scheduling and motivation.
Participates in staff evaluations and ensures proper sterilization practices.
Coordinates instrument ordering and tracking, ensuring timely set circulation.
Serves as a resource for instrument tracking and set optimization.
Remains accessible for proactive problem-solving across OR and CSP.