About The Position

The Center Tour Guide & Enrollment Representative welcomes prospective families, leads tours of the center, and explains its programs. The role also supports enrollment goals by answering questions, recording visitor details, and following up with interested families. Tour areas must be kept clean, organized, and presentable.

Requirements

  • Strong communication and customer service skills.
  • Professional, friendly, and confident speaking style.
  • Basic computer skills, including calendar, email, and simple data entry.
  • Able to pass a background check.

Nice To Haves

  • Experience in customer service, sales, education, or hospitality.

Responsibilities

  • Greet visitors and lead guided tours of the center.
  • Explain programs, schedules, and the learning approach clearly and confidently.
  • Answer questions from parents and students.
  • Record visitor details and follow up with interested families.
  • Keep tour areas clean, organized, and presentable.
  • Work with staff to support enrollment goals.
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