Center store lead

SpartanNash • Fenton, MI

7d • Onsite

About The Position

The Center Store Lead is responsible for leading the day-to-day operations of a retail store department. The role helps ensure associates are trained, the department is fully staffed and operating to company standards, and department goals and key performance indicators are met. The lead supports the department manager with staffing, training, performance management, career development, work schedules, labor and overtime control, payroll expense, forecasts, and department goals.

The position oversees ordering and inventory maintenance, order validation and storage, stocking and production work, product quality, rotation, and handling spoiled or damaged products. It maintains familiarity with products, promotions, prices, coupons, and rewards programs, and ensures department plans and store standards are executed. The role also supports food safety, workplace safety, cleanliness, guest experience, and other department needs as assigned.

Requirements

• High school graduate or equivalent (GED) required.
• Strong written and verbal communication skills.
• Bookkeeping skills.
• Good organization, prioritization, decision-making, problem-solving, and conflict-management skills.
• Strong leadership abilities and capability to work in a hands-on environment.
• Good strategic planning and business acumen skills.
• Good knowledge of retail store operations and knowledge of retail management systems.
• Proficiency in Word, Excel, Outlook, and PowerPoint.
• Ability to lift and/or move up to 30 pounds frequently and up to 50 pounds occasionally.
• Ability to stand and walk for extended periods and frequently bend, stoop, twist, and turn.

Nice To Haves

• 0–2 years of retail experience preferred.
• Suggestive selling and product knowledge preferred.
• Depending on company location, ability to communicate in Spanish is highly desirable.

Responsibilities

• Lead day-to-day department operations and help ensure associates are trained, the department is fully staffed, and company standards and goals are met.
• Order and maintain department inventory, use markdown procedures to minimize known loss, and apply inventory controls to maintain product freshness and quality.
• Review and validate received orders for amount, quality, count or weight, and condition, and ensure products are stored appropriately.
• Manage team completion of stocking, production, and related tasks, ensuring product quality, production planning, accuracy, date-sensitive rotation, and proper handling of spoiled or damaged products.
• Maintain familiarity with products throughout the department and store.
• Know applicable ad items, special prices, coupon deals, and features of the store's sales and rewards programs.
• Communicate and execute the weekly and period Flight Plan according to company expectations and timelines.
• Use required tools and software to manage scheduling according to company policies, timelines, and forecast guidelines.
• Support the department manager with work schedules, labor control, overtime control, and department payroll expense.
• Implement Our Winning Recipe and model company core values and competencies.
• Support department management, including associate staffing, training, performance management, and career development.
• Support development and monitoring of department goals and forecasts, as required.
• Attend and participate in daily huddles, manager meetings, and district- and company-level meetings as required.
• Maintain a clean, attractive, well-stocked department using structure-of-the-day guidelines and Prime Time standards.
• Ensure food safety and safety guidelines are followed throughout the store and take immediate corrective action when they are not.
• Support development and implementation of plans to meet company goals and key performance indicators.
• Perform daily cycle counts.
• Monitor daily, weekly, and monthly date-checking and shelf-cleaning programs.
• Follow PPE, safety, food safety, cleaning, and guest experience guidelines.
• Perform tasks in other departments based on customer experience needs, as assigned.
• Perform additional responsibilities as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED