Center Store Lead

GSO • Chapel Hill, NC

1d

About The Position

The Center Store Lead supports the Center Store Department Manager in delivering an excellent guest experience and helping the department operate effectively. The role helps lead and develop team members, maintains department presentation and operations, resolves problems, and serves as acting manager when needed. It reports to the Center Store Department Manager and promotes leadership, hospitality, excellence, and teamwork.

Requirements

• At least 1 year of progressive management experience in supermarkets, retail, restaurants, hotels, or general business.
• Strong leadership skills and ability to motivate and develop high-performing teams.
• Proven ability to deliver an exceptional guest experience while achieving performance goals.
• Excellent communication, problem-solving, and conflict-resolution skills.
• Ability and willingness to work a flexible schedule, including days, evenings, weekends, and holidays as needed.
• Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite.
• Must be at least 21 years old.
• Ability to perform repetitive hand and arm movements, grasp, bend, and reach; lift, push, or pull up to 50 pounds; and work around extreme temperatures.
• Ability to use knives, ladders, stepstools, box cutters, pallet jacks, and other equipment.
• Ability to stand or walk for extended periods, including up to 4 hours without a break or as required by law.
• Must wear an approved hat, hair net, and/or beard guard, and personal protective equipment.

Nice To Haves

• Associate’s degree in business, retail management, or a related field, or equivalent experience.
• Experience in grocery, fresh food retail, hospitality, or a high-volume specialty retail environment.
• Knowledge of inventory management systems and financial reporting.
• Bilingual skills.

Responsibilities

• Help monitor labor schedules to meet productivity and budget goals.
• Assist in maintaining accurate inventory levels, minimizing shrink, and supporting ordering processes.
• Provide guidance to team members and act as a resource in the manager’s absence.
• Model and coach “Impeccable Hospitality” by engaging guests and creating positive experiences.
• Help implement merchandising strategies and promotional plans to maximize sales and profitability.
• Assist in analyzing department financial and performance metrics.
• Collaborate with fellow department leaders to support overall store success.
• Use available technology to perform job tasks.
• Teach and coach team members and support their development.

Benefits

• Team Member discount up to 40%.
• Early Earn Wage Access, with access to up to 50% (maximum $500) of earned wages on demand per pay period.
• 401(k) contribution and company match.
• Financial Wellness Program.
• Personal time off and additional time-off purchase plans.
• Medical, dental, vision, disability, and life insurance for individual, spouse, partner, and family.
• Discounts on pet insurance, daycare, event tickets, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed