Center Store Lead

The Fresh Market Inc•Metairie, LA

About The Position

The Center Store Lead supports the Center Store Department Manager in delivering an extraordinary guest experience and maintaining a well-run department. The role helps lead and develop team members, keeps daily operations running smoothly, and serves as acting manager when needed. It reports to the Center Store Department Manager and promotes leadership, hospitality, excellence, and teamwork. The position requires a flexible schedule that may include weekends, days, evenings, and holidays. The work involves prolonged standing or walking, repetitive hand and arm movements, lifting, pushing, or pulling up to 50 pounds, and exposure to extreme temperatures. Team members are required to wear approved head coverings and personal protective equipment.

Requirements

  • At least 1 year of progressive management experience in supermarkets, retail, restaurants, hotels, or general business.
  • Strong leadership skills and the ability to motivate and develop high-performing teams.
  • Ability to deliver an exceptional guest experience while achieving performance goals.
  • Excellent communication, problem-solving, and conflict resolution skills.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
  • Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite.
  • Must be at least 21 years old.
  • Ability to perform repetitive hand and arm movements, grasp, bend, reach, and lift, push, or pull up to 50 pounds by oneself.
  • Ability to stand or walk for long periods without a break, for up to 4 hours or as required by law.
  • Ability to use knives, ladders, stepstools, box cutters, pallet jacks, and other equipment.
  • Must wear an approved hat, hair net, and/or beard guard, and personal protective equipment.

Nice To Haves

  • Associate’s degree in business, retail management, or a related field, or equivalent experience.
  • Experience in grocery, fresh food retail, hospitality, or a high-volume specialty retail environment.
  • Knowledge of inventory management systems and financial reporting.
  • Bilingual skills.

Responsibilities

  • Help monitor labor schedules to meet productivity and budget goals.
  • Assist in maintaining accurate inventory levels, minimizing shrink, and supporting ordering processes.
  • Provide guidance to team members and act as a resource in the manager’s absence.
  • Model and coach “Impeccable Hospitality” by engaging guests and creating positive experiences.
  • Help implement merchandising strategies and promotional plans to maximize sales and profitability.
  • Assist in analyzing department financial and performance metrics.
  • Collaborate with fellow department leaders to support overall store success.
  • Use available technology to perform job tasks.

Benefits

  • Team Member discount up to 40%.
  • Early Earn Wage Access, allowing access to up to 50% (maximum $500) of earned wages on demand per pay period.
  • 401K contribution and company match.
  • Financial Wellness Program.
  • Personal time off and additional time-off purchase plans.
  • Medical, dental, vision, disability, and life insurance for individuals, spouses, partners, and families.
  • Discounts on pet insurance, daycare, event tickets, and more.
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