Center Store Lead

SpartanNash • Elkhart, IN

2d • Onsite

About The Position

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company serving grocery and household goods customers through a global supply chain, retail stores, pharmacies, and fuel centers. The Center Store Lead is responsible for leading day-to-day department operations in a retail store. The role ensures associates are trained, the department is staffed and operating to company standards, and company goals and key performance indicators are met. The position is based at 3900 East Bristol Street, Elkhart, Indiana 46514.

The lead manages inventory, receiving, stocking, production, product rotation, and department presentation while supporting the department manager with staffing, scheduling, training, performance management, career development, goals, forecasts, labor, and payroll expense. The role also monitors food safety, workplace safety, cleaning, and guest experience expectations, and may be assigned tasks in other departments based on customer experience needs. Travel requirements vary by assignment.

The work takes place in a typical retail store environment with varied temperatures and exposure to outside weather conditions. Noise levels are usually low to moderate. The role may require standing and walking for extended periods, frequent bending, stooping, twisting, and turning, lifting or moving up to 30 pounds frequently and up to 50 pounds occasionally. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

SpartanNash states that it is an Equal Opportunity Employer committed to equal employment opportunities, including for individuals with disabilities and Veterans. It invests in associate development, celebrates success, fosters two-way communication, and promotes belonging. The company is unable to sponsor work visas for this position.

Requirements

• High school graduate or equivalent GED required.
• Strong written and verbal communication skills and bookkeeping skills.
• Good organization, prioritization, decision-making, problem-solving, and conflict-management skills.
• Strong leadership abilities and capability to work in a hands-on environment.
• Good strategic planning and business acumen skills.
• Good knowledge of retail store operations and retail management systems.
• Proficiency in Word, Excel, Outlook, and PowerPoint.
• Ability to lift and/or move up to 30 pounds frequently and up to 50 pounds occasionally.
• Ability to stand and walk for extended periods and bend, stoop, twist, and turn frequently.
• Ability to meet the physical demands of the role, with reasonable accommodations as applicable.

Nice To Haves

• 0–2 years of retail experience preferred.
• Suggestive selling and product knowledge preferred.
• Depending on company location, ability to communicate in Spanish is highly desirable.

Responsibilities

• Lead day-to-day department operations and ensure associates are trained, the department is fully staffed, and operations meet company standards, goals, and key performance indicators.
• Order and maintain department inventory, use inventory control procedures to ensure product freshness and quality, and follow markdown procedures to minimize known loss.
• Review and validate received orders for amount, quality, count or weight, and condition; ensure products are stored in appropriate areas.
• Manage the team’s stocking, production, and other tasks to ensure product quality, production planning, accuracy, and date-sensitive rotation; handle spoiled or damaged products according to established guidelines.
• Maintain familiarity with products carried in the department and throughout the store, including advertised items, special prices, coupon deals, and sales and rewards program features.
• Communicate and execute the weekly and period Flight Plan to company expectations and timelines.
• Follow company policies and timelines and use required tools and software to manage scheduling according to forecasted guidelines.
• Support the department manager with work schedules, labor control, overtime control, and department payroll expense.
• Implement Our Winning Recipe and model company core values and competencies.
• Support department staffing, training, associate performance management, and career development.
• Support development and monitoring of department goals and forecasts, as required.
• Attend and participate in daily huddles, manager meetings, and district- or company-level meetings by phone, online, or in person, as required.
• Maintain a clean, attractive, and well-stocked department using structure-of-the-day guidelines and Prime Time standards.
• Ensure food safety and safety guidelines are followed throughout the store and take immediate corrective action when they are not.
• Support development and implementation of plans to meet company goals and key performance indicators.
• Perform daily cycle counts.
• Monitor daily, weekly, and monthly date-checking and shelf-cleaning programs.
• Follow PPE and safety guidelines, food safety and cleaning expectations, and guest experience guidelines.
• Perform tasks in other departments when assigned based on customer experience needs.
• Perform additional responsibilities as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED