Center Store Lead

GSO • Northbrook, IL

1d

About The Position

The Center Store Lead supports the Center Store Department Manager in making everyday eating extraordinary. The role helps lead the department team, provides guidance and coaching, supports an excellent guest experience, and helps ensure the department is well maintained. The Lead helps keep operations running smoothly, resolves problems, and serves as acting manager when needed. The position reports to the Center Store Department Manager and promotes leadership, hospitality, excellence, and teamwork.

The pay range is $18.74–$20.33 per hour. The position requires a flexible schedule, including days, evenings, weekends, and holidays. Work involves physical activity such as repetitive hand and arm movements, bending, reaching, lifting, pushing, and pulling up to 50 pounds, exposure to extreme temperatures, and extended periods of standing or walking. Team members must use required protective equipment and wear an approved hat, hair net, and/or beard guard.

Requirements

• At least 1 year of progressive management experience in supermarkets, retail, restaurants, hotels, or general business.
• Strong leadership skills, including the ability to motivate and develop high-performing teams.
• Ability to deliver an exceptional guest experience while achieving performance goals.
• Excellent communication, problem-solving, and conflict-resolution skills.
• Ability and willingness to work a flexible schedule, including evenings, weekends, and holidays as needed.
• Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite.
• Must be at least 21 years old.
• Ability to lift, push, or pull up to 50 pounds independently.
• Ability to spend extended periods standing or walking, including up to 4 hours without a break or as required by law.
• Ability to use knives, ladders, stepstools, box cutters, pallet jacks, and other equipment.
• Must wear an approved hat, hair net, and/or beard guard, and personal protective equipment.

Nice To Haves

• Associate’s degree in business, retail management, or a related field, or equivalent experience.
• Experience in grocery, fresh food retail, hospitality, or a high-volume specialty retail environment.
• Knowledge of inventory management systems and financial reporting.
• Bilingual skills.

Responsibilities

• Help monitor labor schedules to meet productivity and budget goals.
• Assist with maintaining accurate inventory levels, minimizing shrink, and supporting ordering processes.
• Serve as a resource for team members and provide guidance in the manager’s absence.
• Model and coach “Impeccable Hospitality” by engaging guests and creating positive experiences.
• Help implement merchandising strategies and promotional plans to maximize sales and profitability.
• Assist in analyzing department financial and performance metrics.
• Collaborate with fellow department leaders to support overall store success.
• Use available technology to perform job tasks.
• Step in as acting manager when needed.
• Teach and coach team members and celebrate their successes.

Benefits

• Team Member discount up to 40%.
• Early Earn Wage Access: access up to 50% (maximum $500) of earned wages on demand per pay period.
• 401(k) contribution and company match.
• Financial Wellness Program.
• Personal time off and additional time-off purchase plans.
• Medical, dental, vision, disability, and life insurance for the individual, spouse, partner, and family.
• Discounts on pet insurance, daycare, event tickets, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed